All Systems Operational

Website Operational
Portal (cloud.skytap.com) Operational
Corporate Site (skytap.com) Operational
Course Manager Operational
APAC-2 Operational
APAC-2 x86 Compute Operational
APAC-2 Network Operational
APAC-2 Services Operational
APAC-2 Storage Operational
AU-Sydney-M-1 Operational
AU-Sydney-M-1 Storage Operational
AU-Sydney-M-1 POWER Compute Operational
AU-Sydney-M-1 x86 Compute Operational
AU-Sydney-M-1 Network Operational
AU-Sydney-M-1 Services Operational
CAN-Toronto Operational
CAN-Toronto POWER Compute Operational
CAN-Toronto x86 Compute Operational
CAN-Toronto Network Operational
CAN-Toronto Services Operational
CAN-Toronto Storage Operational
CN-HongKong-M-1 Operational
CN-HongKong-M-1 POWER Compute Operational
CN-HongKong-M-1 x86 Compute Operational
CN-HongKong-M-1 Network Operational
CN-HongKong-M-1 Services Operational
CN-HongKong-M-1 Storage Operational
DE-Frankfurt-I-1 Operational
DE-Frankfurt-I-1 x86 Compute Operational
DE-Frankfurt-I-1 Network Operational
DE-Frankfurt-I-1 Services Operational
DE-Frankfurt-I-1 Storage Operational
EMEA Operational
EMEA POWER Compute Operational
EMEA x86 Compute Operational
EMEA Network Operational
EMEA Services Operational
EMEA Storage Operational
IE-Dublin-M-1 Operational
IE-Dublin-M-1 POWER Compute Operational
IE-Dublin-M-1 x86 Compute Operational
IE-Dublin-M-1 Network Operational
IE-Dublin-M-1 Services Operational
IE-Dublin-M-1 Storage Operational
IN-Pune-M-1 Operational
IN-Pune-M-1 - POWER Compute Operational
IN-Pune-M-1 x86 Compute Operational
IN-Pune-M-1 Network Operational
IN-Pune-M-1 Services Operational
IN-Pune-M-1 Storage Operational
NL-Amsterdam-M-1 Operational
NL-Amsterdam-M-1 POWER Compute Operational
NL-Amsterdam-M-1 x86 Compute Operational
NL-Amsterdam-M-1 Network Operational
NL-Amsterdam-M-1 Services Operational
NL-Amsterdam-M-1 Storage Operational
SG-Singapore-M-1 Operational
SG-Singapore-M-1 POWER Compute Operational
SG-Singapore-M-1 x86 Compute Operational
SG-Singapore-M-1 Network Operational
SG-Singapore-M-1 Services Operational
SG-Singapore-M-1 Storage Operational
UK-London-M-1 Operational
UK-London-M-1 POWER Compute Operational
UK-London-M-1 x86 Compute Operational
UK-London-M-1 Networking Operational
UK-London-M-1 Services Operational
UK-London-M-1 Storage Operational
UK-London-M-2 Operational
UK-London-M-2 POWER Compute Operational
UK-London-M-2 x86 Compute Operational
UK-London-M-2 Networking Operational
UK-London-M-2 Services Operational
UK-London-M-2 Storage Operational
US-Central Operational
US-Central POWER Compute Operational
US-Central x86 Compute Operational
US-Central Network Operational
US-Central Services Operational
US-Central Storage Operational
US-East-2 Operational
US-East-2 x86 Compute Operational
US-East-2 Network Operational
US-East-2 Services Operational
US-East-2 Storage Operational
US-Texas-M-1 Operational
US-Texas-M-1 POWER Compute Operational
US-Texas-M-1 x86 Compute Operational
US-Texas-M-1 Networking Operational
US-Texas-M-1 Services Operational
US-Texas-M-1 Storage Operational
US-Virginia-M-1 Operational
US-Virginia-M-1 POWER Compute Operational
US-Virginia-M-1 x86 Compute Operational
US-Virginia-M-1 Network Operational
US-Virginia-M-1 Services Operational
US-Virginia-M-1 Storage Operational
US-Virginia-M-2 Operational
US-Virginia-M-2 POWER Compute Operational
US-Virginia-M-2 x86 Compute Operational
US-Virginia-M-2 Network Operational
US-Virginia-M-2 Services Operational
US-Virginia-M-2 Storage Operational
US-West Operational
US-West POWER Compute Operational
US-West x86 Compute Operational
US-West Network Operational
US-West Services Operational
US-West Storage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Maintenance in IE-Dublin-M-1 region Jul 19, 2025 23:00 - Jul 20, 2025 01:05 UTC

Skytap will be performing network maintenance in the IE-Dublin-M-1 region on:
July 20 2025, 12:00 AM Dublin time (July 19 2025 23:00 UTC)

The maintenance duration is expected to be up to 2 hours, 5 minutes.

During this maintenance window:
• 12:00 AM to 1:40 AM Dublin time: VMs and LPARs in the region may experience short disruptions to various networking services
• 1:40 AM to 2:05 AM Dublin time: Additional non-customer impacting background maintenance activities will take place

If you have any questions about this maintenance, you can open a support request by sending an email to support@skytap.com.
Posted on Jun 17, 2025 - 13:51 UTC
Jul 5, 2025
Storage Degradation in US-Virginia-M-2
Resolved - The storage issue in our US-Virginia-M-2 Region has now been resolved.

The following symptoms should now be alleviated:
- Inability of some Virtual Machines in this region to change state (ie, run, suspend, shutdown)
- Degraded disk read/write performance for some running Virtual Machines in this region
- Deploying from templates in this region may fail
- Saving templates in this region may fail
- Copying environments or templates out of this region may fail

This disruption may have resulted in some running Virtual Machines being disconnected from their storage for a period of time. Affected VM owners have been notified directly.

If you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Skytap Support (support@skytap.com) for immediate assistance.
Jul 5, 01:50 UTC
Identified - We have identified a storage issue in our US-Virginia-M-2 Region. Our Engineers are actively working on this issue with high priority.

Symptoms for this issue may include:
- Inability of some Virtual Machines in this region to change state (ie, run, suspend, shutdown)
- Degraded disk read/write performance for some running Virtual Machines in this region
- Deploying from templates in this region may fail
- Saving templates in this region may fail
- Copying environments or templates out of this region may fail
- VM Imports and Exports out of this region may fail

We will provide an additional update within one hour.
Jul 5, 01:47 UTC
Investigating - We are currently investigating alerts related to a possible storage issue in our US-Virginia-M-2 Region.

We are actively investigating these reports, and will provide further details regarding symptoms and scope within one hour.
Jul 5, 01:28 UTC
Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025
Maintenance in UK-London-M-1 region
Completed - The scheduled maintenance has been completed.
Jun 27, 22:23 UTC
Scheduled - Skytap will be performing urgent network infrastructure maintenance in the UK-London-M-1 region on:
June 28 2025, 12:00 AM London time (June 27 2025, 23:00 UTC).

The maintenance duration is expected to be up to 55 minutes.

During this maintenance window:
• 12:00 AM to 12:40 AM London time: During this period network services in the region may experience short disruptions

If you have any questions about this maintenance, you can open a support request by sending an email to support@skytap.com
Jun 20, 15:27 UTC
Jun 26, 2025
Hosting Degradation in IE-Dublin-M-1
Resolved - The issue related to hosting services in our IE-Dublin-M-1 Region has now been resolved.

At this time, all of the reported symptoms should now be resolved:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted

This disruption may have resulted in some running Virtual Machines being returned to a powered off state. Affected VM owners have been notified directly.

If you have a VM reporting an error or issue, please contact Skytap Support (support@skytap.com) for assistance.
Jun 26, 04:56 UTC
Monitoring - We have have made preliminary changes to alleviate an issue previously reported hosting services in our IE-Dublin-M-1 Region. Our Engineers continue to work on this issue with high priority.

At this time, all of the reported symptoms should now be alleviated:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted

However, if you have a VM reporting an error or issue, please contact Skytap Support (support@skytap.com) for assistance.
Jun 26, 04:49 UTC
Identified - We have identified an issue related to hosting services in our IE-Dublin-M-1 Region. Our Engineers are actively working on this issue with high priority.

Symptoms for this issue may include:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted

We will provide an update within one hour.
Jun 26, 04:21 UTC
Investigating - We are investigating reports regarding an issue related to hosting services in our IE-Dublin-M-1 Region.

We are actively investigating this issue and will provide further details regarding symptoms and scope within one hour.
Jun 26, 04:15 UTC
Jun 25, 2025

No incidents reported.

Jun 24, 2025
Skytap Portal (cloud.skytap.com) unavailable
Resolved - This issue has been resolved, and the Skytap Portal Website (cloud.skytap.com) should be available again to all users.
Jun 24, 20:26 UTC
Identified - We have confirmed that the Skytap Portal Website (cloud.skytap.com) is unavailable. Our engineers are actively working to resolve this issue.

We will provide an update within one hour.
Jun 24, 19:51 UTC
Investigating - We have received alerts which have informed us that the Skytap Portal Website (cloud.skytap.com) is unavailable. We are currently investigating this issue.

We will provide an update within one hour.
Jun 24, 19:34 UTC
Jun 23, 2025

No incidents reported.

Jun 22, 2025
Maintenance in US-Texas-M-1 region
Completed - The scheduled maintenance has been completed.
Jun 22, 05:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 05:00 UTC
Scheduled - Skytap will be performing network maintenance in the US-Texas-M-1 region on:
June 22 2025, 12:00 AM Texas time (June 22 2025 05:00 UTC)

The maintenance duration is expected to be up to 40 minutes.

During this maintenance window:
12:00 AM to 12:40 AM Texas time: During this period Power LPARs in the region may experience short disruptions to various networking services.

Skytap will actively monitor system health and operations during this time and will post any related service impact to the Skytap Health Dashboard at Skytap Status

If you have any questions about this maintenance, you can open a support request by sending an email to support@skytap.com.
Apr 23, 13:23 UTC
Jun 21, 2025

No incidents reported.

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