All Systems Operational

Website Operational
Portal (cloud.skytap.com) Operational
Corporate Site (skytap.com) Operational
Course Manager Operational
APAC-2 Operational
APAC-2 x86 Compute Operational
APAC-2 Network Operational
APAC-2 Services Operational
APAC-2 Storage Operational
AU-Sydney-M-1 Operational
AU-Sydney-M-1 Storage Operational
AU-Sydney-M-1 POWER Compute Operational
AU-Sydney-M-1 x86 Compute Operational
AU-Sydney-M-1 Network Operational
AU-Sydney-M-1 Services Operational
CAN-Toronto Operational
CAN-Toronto POWER Compute Operational
CAN-Toronto x86 Compute Operational
CAN-Toronto Network Operational
CAN-Toronto Services Operational
CAN-Toronto Storage Operational
CN-HongKong-M-1 Operational
CN-HongKong-M-1 POWER Compute Operational
CN-HongKong-M-1 x86 Compute Operational
CN-HongKong-M-1 Network Operational
CN-HongKong-M-1 Services Operational
CN-HongKong-M-1 Storage Operational
DE-Frankfurt-I-1 Operational
DE-Frankfurt-I-1 x86 Compute Operational
DE-Frankfurt-I-1 Network Operational
DE-Frankfurt-I-1 Services Operational
DE-Frankfurt-I-1 Storage Operational
EMEA Operational
EMEA POWER Compute Operational
EMEA x86 Compute Operational
EMEA Network Operational
EMEA Services Operational
EMEA Storage Operational
IE-Dublin-M-1 Operational
IE-Dublin-M-1 POWER Compute Operational
IE-Dublin-M-1 x86 Compute Operational
IE-Dublin-M-1 Network Operational
IE-Dublin-M-1 Services Operational
IE-Dublin-M-1 Storage Operational
IN-Pune-M-1 Operational
IN-Pune-M-1 - POWER Compute Operational
IN-Pune-M-1 x86 Compute Operational
IN-Pune-M-1 Network Operational
IN-Pune-M-1 Services Operational
IN-Pune-M-1 Storage Operational
NL-Amsterdam-M-1 Operational
NL-Amsterdam-M-1 POWER Compute Operational
NL-Amsterdam-M-1 x86 Compute Operational
NL-Amsterdam-M-1 Network Operational
NL-Amsterdam-M-1 Services Operational
NL-Amsterdam-M-1 Storage Operational
SG-Singapore-M-1 Operational
SG-Singapore-M-1 POWER Compute Operational
SG-Singapore-M-1 x86 Compute Operational
SG-Singapore-M-1 Network Operational
SG-Singapore-M-1 Services Operational
SG-Singapore-M-1 Storage Operational
UK-London-M-1 Operational
UK-London-M-1 POWER Compute Operational
UK-London-M-1 x86 Compute Operational
UK-London-M-1 Networking Operational
UK-London-M-1 Services Operational
UK-London-M-1 Storage Operational
UK-London-M-2 Operational
UK-London-M-2 POWER Compute Operational
UK-London-M-2 x86 Compute Operational
UK-London-M-2 Networking Operational
UK-London-M-2 Services Operational
UK-London-M-2 Storage Operational
US-Central Operational
US-Central POWER Compute Operational
US-Central x86 Compute Operational
US-Central Network Operational
US-Central Services Operational
US-Central Storage Operational
US-East-2 Operational
US-East-2 x86 Compute Operational
US-East-2 Network Operational
US-East-2 Services Operational
US-East-2 Storage Operational
US-Texas-M-1 Operational
US-Texas-M-1 POWER Compute Operational
US-Texas-M-1 x86 Compute Operational
US-Texas-M-1 Networking Operational
US-Texas-M-1 Services Operational
US-Texas-M-1 Storage Operational
US-Virginia-M-1 Operational
US-Virginia-M-1 POWER Compute Operational
US-Virginia-M-1 x86 Compute Operational
US-Virginia-M-1 Network Operational
US-Virginia-M-1 Services Operational
US-Virginia-M-1 Storage Operational
US-Virginia-M-2 Operational
US-Virginia-M-2 POWER Compute Operational
US-Virginia-M-2 x86 Compute Operational
US-Virginia-M-2 Network Operational
US-Virginia-M-2 Services Operational
US-Virginia-M-2 Storage Operational
US-West Operational
US-West POWER Compute Operational
US-West x86 Compute Operational
US-West Network Operational
US-West Services Operational
US-West Storage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Maintenance SG-Singapore-M-1 Region Aug 23, 2025 16:00-19:05 UTC

Skytap will be performing network infrastructure maintenance in the SG-Singapore-M-1 region on:
August 24 2025, 12:00 AM Singapore time (August 23 2025 16:00 UTC)

The maintenance duration is expected to be up to 3 hours, 5 minutes.

During this maintenance window:

• 12:00 AM to 1:40 AM Singapore time: VMs and LPARs in the region may experience short disruptions to various networking services
• 1:40 AM to 3:05 AM Singapore time: Additional non-customer impacting background maintenance activities will take place

If you have any questions about this maintenance, you can open a support request by sending an email to support@skytap.com.

Posted on Jul 21, 2025 - 20:30 UTC

Maintenance in IN-Pune-M-1 Region Aug 23, 2025 18:30-23:00 UTC

Skytap will be performing infrastructure maintenance in the IN-Pune-M-1 region on:
August 24 2025, 12:00 AM Pune time (August 23 2025, 18:30 UTC).

The maintenance duration is expected to be up to 4.5 hours.

During this maintenance window:
• 12:00 AM Pune time: All VMs and LPARs in the region will be locked and shutdown. Effects of locking include:
---VMs and LPARs are unable to change state (ie, cannot be suspended, resumed, shutdown, or powered off)
---Environments and templates are unable to be copied
• 3:25 AM Pune time: VMs and LPARs begin to power on and unlock; this may take up to 45 minutes to complete

NOTE:
• Actions that are scheduled to occur during the maintenance will fail
• Copy-to-Region and VM import operations that did not complete before the scheduled maintenance window will fail; they can be manually retried after maintenance completes

If you have any questions about this maintenance, you can open a support request by sending an email to support@skytap.com

Posted on Jul 21, 2025 - 20:39 UTC

Maintenance in AU-Sydney-M-1 region Sep 6, 2025 14:00-18:30 UTC

Skytap will be performing infrastructure maintenance in the AU-Sydney-M-1 region on:
September 7 2025, 12:00 AM Sydney time (September 6 2025, 14:00 UTC).

The maintenance duration is expected to be up to 4.5 hours.

During this maintenance window:
• 12:00 AM Sydney time: All VMs and LPARs in the region will be locked and shutdown. Effects of locking include:
--- VMs and LPARs are unable to change state (ie, cannot be suspended, resumed, shutdown, or powered off)
--- Environments and templates are unable to be copied
• 3:25 AM Sydney time: VMs and LPARs begin to power on and unlock; this may take up to 1 hour to complete

NOTE:
• Actions that are scheduled to occur during the maintenance will fail
• Copy-to-Region and VM import operations that did not complete before the scheduled maintenance window will fail; they can be manually retried after maintenance completes

If you have any questions about this maintenance, you can open a support request by sending an email to support@skytap.com

Posted on Aug 07, 2025 - 17:00 UTC
Aug 21, 2025

No incidents reported today.

Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

Aug 18, 2025

No incidents reported.

Aug 17, 2025
Completed - The scheduled maintenance has been completed.
Aug 17, 04:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 04:00 UTC
Update - We will be undergoing scheduled maintenance August 17 2025, 12:00 AM Virginia time (August 17 2025, 04:00 UTC).
Aug 17, 04:00 UTC
Scheduled - Skytap will be performing infrastructure maintenance in the US-Virginia-M-1 region on:
August 17 2025, 12:00 AM Virginia time (August 17 2025, 04:00 UTC).

The maintenance duration is expected to be up to 45 minutes.

During this maintenance window:
• 12:10 AM Virginia time: The Skytap SRA client will experience very short, intermittent disruptions during the maintenance period.

NOTE:
• This maintenance was previously scheduled to cause brief impact to ExpressRoutes. This has been changed so that the only customer facing impact is to the Skytap SRA client.

If you have any questions about this maintenance, you can open a support request by sending an email to support@skytap.com

Aug 14, 14:46 UTC
Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025

No incidents reported.

Aug 13, 2025

No incidents reported.

Aug 12, 2025

No incidents reported.

Aug 11, 2025

No incidents reported.

Aug 10, 2025
Completed - The scheduled maintenance has been completed.
Aug 10, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 23:00 UTC
Scheduled - Skytap will be performing infrastructure maintenance in the UK-London-M-1 region on:
August 10 2025, 12:00 AM London time (August 9 2025, 23:00 UTC).

The maintenance duration is expected to be up to 6 hours.

During this maintenance window:
- 12:00 AM London time: All VMs and LPARs in the region will be locked and shutdown. Effects of locking include:
--- VMs and LPARs are unable to change state (ie, cannot be suspended, resumed, shutdown, or powered off)
--- Environments and templates are unable to be copied
- 3:40 AM London time: VMs and LPARs begin to power on and unlock; this may take up to 1.75 hours to complete

NOTE:
- Actions that are scheduled to occur during the maintenance will fail
- Copy-to-Region and VM import operations that did not complete before the scheduled maintenance window will fail; they can be manually retried after maintenance completes

If you have any questions about this maintenance, you can open a support request by sending an email to support@skytap.com

Jul 8, 14:44 UTC
Aug 9, 2025
Completed - The scheduled maintenance has been completed.
Aug 9, 20:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 16:00 UTC
Scheduled - Skytap will be performing infrastructure maintenance in the CN-HongKong-M-1 region on:
August 10 2025, 12:00 AM Hong Kong time (August 9 2025, 16:00 UTC).

The maintenance duration is expected to be up to 5.5 hours.

During this maintenance window:
- 12:00 AM Hong Kong time: All VMs and LPARs in the region will be locked and shutdown. Effects of locking include:
---- VMs and LPARs are unable to change state (ie, cannot be suspended, resumed, shutdown, or powered off)
---- Environments and templates are unable to be copied
- 3:40 AM Hong Kong time: VMs and LPARs begin to power on and unlock; this may take up to 1.25 hours to complete

NOTE:
- Actions that are scheduled to occur during the maintenance will fail
- Copy-to-Region and VM import operations that did not complete before the scheduled maintenance window will fail; they can be manually retried after maintenance completes

If you have any questions about this maintenance, you can open a support request by sending an email to support@skytap.com

Jul 8, 14:30 UTC
Aug 8, 2025

No incidents reported.

Aug 7, 2025

No incidents reported.