All Systems Operational
Website Operational
Portal (cloud.skytap.com) Operational
Corporate Site (skytap.com) Operational
Course Manager Operational
APAC-2 Operational
APAC-2 Services Operational
APAC-2 Storage Operational
APAC-2 Network Operational
APAC-2 Compute Operational
AUS-Sydney Operational
AUS-Sydney Services Operational
AUS-Sydney Storage Operational
AUS-Sydney Network Operational
AUS-Sydney Compute Operational
CAN-Toronto Operational
CAN-Toronto Services Operational
CAN-Toronto Storage Operational
CAN-Toronto Network Operational
CAN-Toronto Compute Operational
DE-Frankfurt-I-1 Operational
DE-Frankfurt-I-1 Services Operational
DE-Frankfurt-I-1 Storage Operational
DE-Frankfurt-I-1 Network Operational
DE-Frankfurt-I-1 Compute Operational
EMEA Operational
EMEA Services Operational
EMEA Storage Operational
EMEA Network Operational
EMEA Compute Operational
US-Central Operational
US-Central Services Operational
US-Central Storage Operational
US-Central Network Operational
US-Central Compute Operational
US-East Operational
US-East Services Operational
US-East Storage Operational
US-East Network Operational
US-East Compute Operational
US-East-2 Operational
US-East-2 Services Operational
US-East-2 Storage Operational
US-East-2 Network Operational
US-East-2 Compute Operational
US-West Operational
US-West Services Operational
US-West Storage Operational
US-West Network Operational
US-West Compute Operational
US-Virginia-M-1 Operational
US-Virginia-M-1 Services Operational
US-Virginia-M-1 Storage Operational
US-Virginia-M-1 Network Operational
US-Virginia-M-1 Compute Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 4, 2020

No incidents reported today.

Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.

Jul 1, 2020

No incidents reported.

Jun 30, 2020

No incidents reported.

Jun 29, 2020
Hosting Degradation in US-Central
Resolved - The issue related to hosting services in our US-Central Region has now been resolved. All customer VMs in this Region should now be able to change state (ie, run, suspend, shutdown) successfully.

This disruption may have resulted in some running Virtual Machines being returned to a powered off state. Affected VM owners have been notified directly.

If you have a VM reporting an error or issue, please contact Skytap Support (support@skytap.com) for assistance.
Jun 29, 21:09 UTC
Monitoring - We have have made preliminary changes to alleviate an issue previously reported hosting services in our US-Central Region. Our Engineers continue to work on this issue with high priority.

All customer VMs in this Region should now be able to change state (ie, run, suspend, shutdown) successfully. However, if you have a VM reporting an error or issue, please contact Skytap Support (support@skytap.com) for assistance.

We will provide an additional within one hour.
Jun 29, 20:40 UTC
Investigating - We are investigating reports regarding an issue related to hosting services in our US-Central Region.

Some VMs may be slow to, or unable to change run state.

We are actively investigating this issue and will provide further details regarding symptoms and scope within one hour.
Jun 29, 20:14 UTC
Jun 28, 2020
Power VM maintenance in EMEA
Completed - The Scheduled Maintenance has been completed. All Power VMs are now unlocked for use in Skytap in the EMEA region.
Jun 28, 22:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 16:00 UTC
Scheduled - We will be performing maintenance on our Power Compute infrastructure on Sunday, June 28th 2020.

This maintenance window is scheduled to begin at 9:00 AM PDT (16:00 UTC) and complete by 4:00 PM PDT (23:00 UTC) in the these Skytap Power enabled regions:

EMEA

All Power VMs in the identified regions must be shut down prior to the maintenance window. Once the maintenance window starts, any running Power VMs will be automatically shut down, and will be locked and unavailable for use. Afterwards, all Power VMs will be unlocked and will again be available for use.

If you have any questions, please contact us at support@skytap.com.
Jun 26, 14:43 UTC
Jun 27, 2020

No incidents reported.

Jun 26, 2020

No incidents reported.

Jun 25, 2020

No incidents reported.

Jun 24, 2020

No incidents reported.

Jun 23, 2020

No incidents reported.

Jun 22, 2020

No incidents reported.

Jun 21, 2020
Power VM maintenance in CAN-Toronto and US-Virginia-M-1
Completed - The Scheduled Maintenance has been completed. All Power VMs are now unlocked for use in Skytap in the CAN-Toronto and US-Virginia-M-1 regions.
Jun 21, 22:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 16:00 UTC
Scheduled - We will be performing maintenance on our Power Compute infrastructure on Sunday, June 21st 2020.

This maintenance window is scheduled to begin at 9:00 AM PDT (16:00 UTC) and complete by 4:00 PM PDT (23:00 UTC) in the these Skytap Power enabled regions:

CAN-Toronto
US-Virginia-M-1

All Power VMs in the identified regions must be shut down prior to the maintenance window. Once the maintenance window starts, any running Power VMs will be automatically shut down, and will be locked and unavailable for use. Afterwards, all Power VMs will be unlocked and will again be available for use.

If you have any questions, please contact us at support@skytap.com.
Jun 19, 17:13 UTC
Jun 20, 2020

No incidents reported.

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