Uplift will be performing maintenance on a limited subset of infrastructure in the UK-London-M-1 region on: May 17 2026, 12:00 AM London time (May 16 2026, 23:00 UTC).
The maintenance duration is expected to be up to 1 hour.
If you have an administrator level user in an Kyndryl Cloud Uplift containing an impacted LPAR, you would have received a previous notification noting the specific LPARs.
During this maintenance window: - 12:00 AM London time: A very limited subset of LPARs will be locked and shutdown. Effects of locking include: ----- VMs and LPARs are unable to change state (ie, cannot be suspended, resumed, shutdown, or powered off) ----- Environments and templates are unable to be copied - 12:30 AM London time: VMs and LPARs begin to power on and unlock; this may take up to 30 minutes to complete
NOTE: - Actions that are scheduled to occur during the maintenance that contain the impacted LPAR(s) will fail
If you have any questions about this maintenance, you can open a support request by sending an email to support@skytap.com Posted on
Apr 16, 2026 - 18:47 UTC
Resolved -
The storage issue in our UK-London-M-1 Region has now been resolved.
The following symptoms should now be alleviated: - Inability of some Virtual Machines in this region to change state (ie, run, suspend, shutdown) - Degraded disk read/write performance for some running Virtual Machines in this region - Deploying from templates in this region may fail - Saving templates in this region may fail - Copying environments or templates out of this region may fail
This disruption may have resulted in some running Virtual Machines being disconnected from their storage for a period of time. Affected VM owners have been notified directly.
If you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Kyndryl Cloud Uplift Support (support@skytap.com) for immediate assistance.
Apr 10, 22:15 UTC
Identified -
We have identified a storage issue in our UK-London-M-1 Region. Our Engineers are actively working on this issue with high priority.
Symptoms for this issue may include: - Inability of some Virtual Machines in this region to change state (ie, run, suspend, shutdown) - Degraded disk read/write performance for some running Virtual Machines in this region - Deploying from templates in this region may fail - Saving templates in this region may fail - Copying environments or templates out of this region may fail - VM Imports and Exports out of this region may fail
We will provide an additional update within one hour.
Apr 10, 21:38 UTC
Resolved -
The storage issue in our UK-London-M-1 Region has now been resolved.
The following symptoms should now be alleviated: - Inability of some Virtual Machines in this region to change state (ie, run, suspend, shutdown) - Degraded disk read/write performance for some running Virtual Machines in this region - Deploying from templates in this region may fail - Saving templates in this region may fail - Copying environments or templates out of this region may fail
This disruption may have resulted in some running Virtual Machines being disconnected from their storage for a period of time. Affected VM owners have been notified directly.
If you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Kyndryl Cloud Uplift Support (support@skytap.com) for immediate assistance.
Apr 10, 17:29 UTC
Identified -
We have identified a storage issue in our UK-London-M-1 Region. Our Engineers are actively working on this issue with high priority.
Symptoms for this issue may include: - Inability of some Virtual Machines in this region to change state (ie, run, suspend, shutdown) - Degraded disk read/write performance for some running Virtual Machines in this region - Deploying from templates in this region may fail - Saving templates in this region may fail - Copying environments or templates out of this region may fail - VM Imports and Exports out of this region may fail
We will provide an additional update within one hour.
Apr 10, 17:12 UTC