All Systems Operational

Website Operational
Portal (cloud.skytap.com) Operational
Corporate Site (skytap.com) Operational
Course Manager Operational
APAC-2 Operational
APAC-2 x86 Compute Operational
APAC-2 Network Operational
APAC-2 Services Operational
APAC-2 Storage Operational
AU-Sydney-M-1 Operational
AU-Sydney-M-1 Storage Operational
AU-Sydney-M-1 POWER Compute Operational
AU-Sydney-M-1 x86 Compute Operational
AU-Sydney-M-1 Network Operational
AU-Sydney-M-1 Services Operational
CAN-Toronto Operational
CAN-Toronto POWER Compute Operational
CAN-Toronto x86 Compute Operational
CAN-Toronto Network Operational
CAN-Toronto Services Operational
CAN-Toronto Storage Operational
CN-HongKong-M-1 Operational
CN-HongKong-M-1 POWER Compute Operational
CN-HongKong-M-1 x86 Compute Operational
CN-HongKong-M-1 Network Operational
CN-HongKong-M-1 Services Operational
CN-HongKong-M-1 Storage Operational
DE-Frankfurt-I-1 Operational
DE-Frankfurt-I-1 x86 Compute Operational
DE-Frankfurt-I-1 Network Operational
DE-Frankfurt-I-1 Services Operational
DE-Frankfurt-I-1 Storage Operational
EMEA Operational
EMEA POWER Compute Operational
EMEA x86 Compute Operational
EMEA Network Operational
EMEA Services Operational
EMEA Storage Operational
IE-Dublin-M-1 Operational
IE-Dublin-M-1 POWER Compute Operational
IE-Dublin-M-1 x86 Compute Operational
IE-Dublin-M-1 Network Operational
IE-Dublin-M-1 Services Operational
IE-Dublin-M-1 Storage Operational
IN-Pune-M-1 Operational
IN-Pune-M-1 - POWER Compute Operational
IN-Pune-M-1 x86 Compute Operational
IN-Pune-M-1 Network Operational
IN-Pune-M-1 Services Operational
IN-Pune-M-1 Storage Operational
NL-Amsterdam-M-1 Operational
NL-Amsterdam-M-1 POWER Compute Operational
NL-Amsterdam-M-1 x86 Compute Operational
NL-Amsterdam-M-1 Network Operational
NL-Amsterdam-M-1 Services Operational
NL-Amsterdam-M-1 Storage Operational
SG-Singapore-M-1 Operational
SG-Singapore-M-1 POWER Compute Operational
SG-Singapore-M-1 x86 Compute Operational
SG-Singapore-M-1 Network Operational
SG-Singapore-M-1 Services Operational
SG-Singapore-M-1 Storage Operational
UK-London-M-1 Operational
UK-London-M-1 POWER Compute Operational
UK-London-M-1 x86 Compute Operational
UK-London-M-1 Networking Operational
UK-London-M-1 Services Operational
UK-London-M-1 Storage Operational
UK-London-M-2 Operational
UK-London-M-2 POWER Compute Operational
UK-London-M-2 x86 Compute Operational
UK-London-M-2 Networking Operational
UK-London-M-2 Services Operational
UK-London-M-2 Storage Operational
US-Central Operational
US-Central POWER Compute Operational
US-Central x86 Compute Operational
US-Central Network Operational
US-Central Services Operational
US-Central Storage Operational
US-East-2 Operational
US-East-2 x86 Compute Operational
US-East-2 Network Operational
US-East-2 Services Operational
US-East-2 Storage Operational
US-Texas-M-1 Operational
US-Texas-M-1 POWER Compute Operational
US-Texas-M-1 x86 Compute Operational
US-Texas-M-1 Networking Operational
US-Texas-M-1 Services Operational
US-Texas-M-1 Storage Operational
US-Virginia-M-1 Operational
US-Virginia-M-1 POWER Compute Operational
US-Virginia-M-1 x86 Compute Operational
US-Virginia-M-1 Network Operational
US-Virginia-M-1 Services Operational
US-Virginia-M-1 Storage Operational
US-Virginia-M-2 Operational
US-Virginia-M-2 POWER Compute Operational
US-Virginia-M-2 x86 Compute Operational
US-Virginia-M-2 Network Operational
US-Virginia-M-2 Services Operational
US-Virginia-M-2 Storage Operational
US-West Operational
US-West POWER Compute Operational
US-West x86 Compute Operational
US-West Network Operational
US-West Services Operational
US-West Storage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Maintenance in IE-Dublin-M-1 region Jul 19, 2025 23:00 - Jul 20, 2025 01:05 UTC

Skytap will be performing network maintenance in the IE-Dublin-M-1 region on:
July 20 2025, 12:00 AM Dublin time (July 19 2025 23:00 UTC)

The maintenance duration is expected to be up to 2 hours, 5 minutes.

During this maintenance window:
• 12:00 AM to 1:40 AM Dublin time: VMs and LPARs in the region may experience short disruptions to various networking services
• 1:40 AM to 2:05 AM Dublin time: Additional non-customer impacting background maintenance activities will take place

If you have any questions about this maintenance, you can open a support request by sending an email to support@skytap.com.
Posted on Jun 17, 2025 - 13:51 UTC

Maintenance in CN-HongKong-M-1 region Aug 9, 2025 16:00-21:30 UTC

Skytap will be performing infrastructure maintenance in the CN-HongKong-M-1 region on:
August 10 2025, 12:00 AM Hong Kong time (August 9 2025, 16:00 UTC).

The maintenance duration is expected to be up to 5.5 hours.

During this maintenance window:
- 12:00 AM Hong Kong time: All VMs and LPARs in the region will be locked and shutdown. Effects of locking include:
---- VMs and LPARs are unable to change state (ie, cannot be suspended, resumed, shutdown, or powered off)
---- Environments and templates are unable to be copied
- 3:40 AM Hong Kong time: VMs and LPARs begin to power on and unlock; this may take up to 1.25 hours to complete

NOTE:
- Actions that are scheduled to occur during the maintenance will fail
- Copy-to-Region and VM import operations that did not complete before the scheduled maintenance window will fail; they can be manually retried after maintenance completes

If you have any questions about this maintenance, you can open a support request by sending an email to support@skytap.com
Posted on Jul 08, 2025 - 14:30 UTC

Maintenance in UK-London-M-1 region Aug 9, 2025 23:00 - Aug 10, 2025 05:00 UTC

Skytap will be performing infrastructure maintenance in the UK-London-M-1 region on:
August 10 2025, 12:00 AM London time (August 9 2025, 23:00 UTC).

The maintenance duration is expected to be up to 6 hours.

During this maintenance window:
- 12:00 AM London time: All VMs and LPARs in the region will be locked and shutdown. Effects of locking include:
--- VMs and LPARs are unable to change state (ie, cannot be suspended, resumed, shutdown, or powered off)
--- Environments and templates are unable to be copied
- 3:40 AM London time: VMs and LPARs begin to power on and unlock; this may take up to 1.75 hours to complete

NOTE:
- Actions that are scheduled to occur during the maintenance will fail
- Copy-to-Region and VM import operations that did not complete before the scheduled maintenance window will fail; they can be manually retried after maintenance completes

If you have any questions about this maintenance, you can open a support request by sending an email to support@skytap.com
Posted on Jul 08, 2025 - 14:44 UTC
Jul 14, 2025

No incidents reported today.

Jul 13, 2025

No incidents reported.

Jul 12, 2025
Maintenance in UK-London-M-1 region
Completed - The maintenance has been completed.

If you have any questions about this maintenance, you can open a support request by sending an email to support@skytap.com
Jul 12, 23:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 23:10 UTC
Scheduled - You are receiving this notice as a Skytap Account Administrator.

Skytap will be performing urgent network infrastructure maintenance in the UK-London-M-1 region on:
July 13 2025, 12:00 AM London time (July 12 2025, 23:00 UTC).

The maintenance duration is expected to be up to 55 minutes.

During this maintenance window:
• 12:00 AM to 12:40 AM London time: During this period network services in the region may experience short disruptions

If you have any questions about this maintenance, you can open a support request by sending an email to support@skytap.com
Jul 12, 23:08 UTC
Jul 11, 2025
Skytap Portal (cloud.skytap.com) issues
Resolved - This issue has been resolved, and the Skytap Portal Website (cloud.skytap.com) should be available again to all users.
Jul 11, 23:52 UTC
Update - We have determined that the Skytap Portal Website (cloud.skytap.com) is experiencing page load failures or slow page loads. We are currently investigating this issue.
Jul 11, 15:20 UTC
Identified - We have determined that the Skytap Portal Website (cloud.skytap.com) is experiencing some performance issues. We are currently investigating this issue.

We will provide an update within one hour.
Jul 11, 14:59 UTC
Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025
Storage Degradation in US-Virginia-M-2
Resolved - The storage issue in our US-Virginia-M-2 Region has now been resolved.

The following symptoms should now be alleviated:
- Inability of some Virtual Machines in this region to change state (ie, run, suspend, shutdown)
- Degraded disk read/write performance for some running Virtual Machines in this region
- Deploying from templates in this region may fail
- Saving templates in this region may fail
- Copying environments or templates out of this region may fail

This disruption may have resulted in some running Virtual Machines being disconnected from their storage for a period of time. Affected VM owners have been notified directly.

If you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Skytap Support (support@skytap.com) for immediate assistance.
Jul 5, 01:50 UTC
Identified - We have identified a storage issue in our US-Virginia-M-2 Region. Our Engineers are actively working on this issue with high priority.

Symptoms for this issue may include:
- Inability of some Virtual Machines in this region to change state (ie, run, suspend, shutdown)
- Degraded disk read/write performance for some running Virtual Machines in this region
- Deploying from templates in this region may fail
- Saving templates in this region may fail
- Copying environments or templates out of this region may fail
- VM Imports and Exports out of this region may fail

We will provide an additional update within one hour.
Jul 5, 01:47 UTC
Investigating - We are currently investigating alerts related to a possible storage issue in our US-Virginia-M-2 Region.

We are actively investigating these reports, and will provide further details regarding symptoms and scope within one hour.
Jul 5, 01:28 UTC
Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

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