All Systems Operational
Website Operational
Portal (cloud.skytap.com) Operational
Corporate Site (skytap.com) Operational
APAC Operational
APAC Services Operational
APAC Storage Operational
APAC Network Operational
APAC Compute Operational
APAC-2 Operational
APAC-2 Services Operational
APAC-2 Storage Operational
APAC-2 Network Operational
APAC-2 Compute Operational
AUS-Sydney Operational
AUS-Sydney Services Operational
AUS-Sydney Storage Operational
AUS-Sydney Network Operational
AUS-Sydney Compute Operational
CAN-Toronto Operational
CAN-Toronto Services Operational
CAN-Toronto Storage Operational
CAN-Toronto Network Operational
CAN-Toronto Compute Operational
EMEA Operational
EMEA Services Operational
EMEA Storage Operational
EMEA Network Operational
EMEA Compute Operational
US-Central Operational
US-Central Services Operational
US-Central Storage Operational
US-Central Network Operational
US-Central Compute Operational
US-East Operational
US-East Services Operational
US-East Storage Operational
US-East Network Operational
US-East Compute Operational
US-East-2 Operational
US-East-2 Services Operational
US-East-2 Storage Operational
US-East-2 Network Operational
US-East-2 Compute Operational
US-West Operational
US-West Services Operational
US-West Storage Operational
US-West Network Operational
US-West Compute Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 19, 2019

No incidents reported today.

Sep 18, 2019

No incidents reported.

Sep 17, 2019

No incidents reported.

Sep 16, 2019

No incidents reported.

Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019

No incidents reported.

Sep 9, 2019
Skytap Portal (cloud.skytap.com) unavailable
Resolved - This issue has been resolved, and the Skytap Portal Website (cloud.skytap.com) should be available again to all users.
Sep 9, 15:27 UTC
Update - We have confirmed that the Skytap Portal Website (cloud.skytap.com) is unavailable as of 13:51 UTC 09/09/2019. Our engineers are actively working to resolve this issue. Multiple teams are engaged and working the issue.

We will provide an update within one hour.
Sep 9, 15:02 UTC
Identified - We have confirmed that the Skytap Portal Website (cloud.skytap.com) is unavailable as of 13:51 UTC 09/09/2019. Our engineers are actively working to resolve this issue.

We will provide an update within one hour.
Sep 9, 14:09 UTC
Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019
Network issue in US-East
Resolved - An issue affecting networking in our US-East region has been resolved as of September 6th, 2019 at 15:07 UTC. While cloud.skytap.com remained accessible, some runstate operations against existing VMs in this region would have failed. Newly run VMs may not have had networking via VPNs or public internet. Running VMs may have lost internet and VPN connectivity to and from the VM.

These symptoms should be resolved now and all impacts alleviated.

If you have a VM or environment reporting an error or issue that you believe to be related to this incident, please contact Skytap Support (support@skytap.com) for immediate assistance.

Impact Timeline (UTC)
Start: 2019-09-06 13:43
End: 2019-09-06 15:07
Sep 6, 16:37 UTC
Sep 5, 2019

No incidents reported.

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