Resolved -
This issue has been resolved, and the Kyndryl Cloud Uplift Portal Website (cloud.skytap.com) should be available again to all users.
Mar 5, 04:33 UTC
Monitoring -
We have made preliminary changes to alleviate an issue previously reported with the Kyndryl Cloud Uplift Portal Website. Our Engineers continue to work on this issue with high priority.
At this time, cloud.skytap.com should be available and responsive.
We will provide an additional update within one hour.
Mar 5, 04:32 UTC
Investigating -
We have received alerts which have informed us that the Kyndryl Cloud Uplift Portal Website (cloud.skytap.com) is experiencing some performance issues as of 4 March 2026 8:13PM . We are currently investigating this issue.
We will provide an update within one hour.
Mar 5, 04:15 UTC
Resolved -
The issue related to hosting services in our AU-Sydney-M-1 Region has now been resolved.
At this time, all of the reported symptoms should now be resolved: - Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown) - Inability of some running virtual machines in this region to be saved as a template, copied or deleted - Inability to deploy template or environments
If you have a VM reporting an error or issue, please contact Kyndryl Cloud Uplift Support (support@skytap.com) for assistance.
Mar 1, 02:42 UTC
Update -
We are continuing to work on an issue related to hosting services in our AU-Sydney-M-1 Region. Our Engineers are actively working on this issue with high priority.
Symptoms for this issue may include: - Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown) - Inability of some running virtual machines in this region to be saved as a template, copied or deleted - Inability to deploy template or environments
We will post updates as they are available.
Mar 1, 02:02 UTC
Identified -
We have identified an issue related to hosting services in our AU-Sydney-M-1 Region. Our Engineers are actively working on this issue with high priority.
Symptoms for this issue may include: - Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown) - Inability of some running virtual machines in this region to be saved as a template, copied or deleted - Inability to deploy template or environments
We will provide an update within one hour.
Mar 1, 01:01 UTC
Resolved -
The storage issue in our NL-Amsterdam-M-1 Region has now been resolved.
The following symptoms should now be alleviated: - Inability of some Virtual Machines in this region to change state (ie, run, suspend, shutdown) - Degraded disk read/write performance for some running Virtual Machines in this region - Deploying from templates in this region may fail - Saving templates in this region may fail - Copying environments or templates out of this region may fail
This disruption may have resulted in some running Virtual Machines being disconnected from their storage for a period of time. Affected VM owners have been notified directly.
If you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Kyndryl Cloud Uplift Support (support@skytap.com) for immediate assistance.
Feb 25, 00:31 UTC
Update -
We are continuing to work on a fix for this issue.
Feb 24, 23:48 UTC
Identified -
We have identified a storage issue in our NL-Amsterdam-M-1 Region. Our Engineers are actively working on this issue with high priority.
Symptoms for this issue may include: - Inability of some Virtual Machines in this region to change state (ie, run, suspend, shutdown) - Degraded disk read/write performance for some running Virtual Machines in this region - Deploying from templates in this region may fail - Saving templates in this region may fail - Copying environments or templates out of this region may fail - VM Imports and Exports out of this region may fail
We will provide an additional update within one hour.
Feb 24, 22:24 UTC
Resolved -
This issue has been resolved, and the Kyndryl Cloud Uplift Portal Website (cloud.skytap.com) should be available again to all users.
Feb 24, 12:38 UTC
Identified -
We have determined that the Kyndryl Cloud Uplift Portal Website (cloud.skytap.com) is experiencing page load failures or slow page loads as of 12:00 PM 24 Feb 2026 UTC. We are currently investigating this issue.
We will provide an update within one hour.
Feb 24, 12:37 UTC
Investigating -
We have received alerts which have informed us that the Kyndryl Cloud Uplift Portal Website (cloud.skytap.com) is experiencing some performance issues as of 12:00 PM 24 Feb 2026. We are currently investigating this issue.
We will provide an update within one hour.
Feb 24, 12:07 UTC