All Systems Operational

Website Operational
Portal (cloud.skytap.com) Operational
Corporate Site (skytap.com) Operational
Course Manager Operational
APAC-2 Operational
APAC-2 x86 Compute Operational
APAC-2 Network Operational
APAC-2 Services Operational
APAC-2 Storage Operational
AU-Sydney-M-1 Operational
AU-Sydney-M-1 Storage Operational
AU-Sydney-M-1 POWER Compute Operational
AU-Sydney-M-1 x86 Compute Operational
AU-Sydney-M-1 Network Operational
AU-Sydney-M-1 Services Operational
CAN-Toronto Operational
CAN-Toronto POWER Compute Operational
CAN-Toronto x86 Compute Operational
CAN-Toronto Network Operational
CAN-Toronto Services Operational
CAN-Toronto Storage Operational
CN-HongKong-M-1 Operational
CN-HongKong-M-1 POWER Compute Operational
CN-HongKong-M-1 x86 Compute Operational
CN-HongKong-M-1 Network Operational
CN-HongKong-M-1 Services Operational
CN-HongKong-M-1 Storage Operational
DE-Frankfurt-I-1 Operational
DE-Frankfurt-I-1 x86 Compute Operational
DE-Frankfurt-I-1 Network Operational
DE-Frankfurt-I-1 Services Operational
DE-Frankfurt-I-1 Storage Operational
EMEA Operational
EMEA POWER Compute Operational
EMEA x86 Compute Operational
EMEA Network Operational
EMEA Services Operational
EMEA Storage Operational
IE-Dublin-M-1 Operational
IE-Dublin-M-1 POWER Compute Operational
IE-Dublin-M-1 x86 Compute Operational
IE-Dublin-M-1 Network Operational
IE-Dublin-M-1 Services Operational
IE-Dublin-M-1 Storage Operational
IN-Pune-M-1 Operational
IN-Pune-M-1 - POWER Compute Operational
IN-Pune-M-1 x86 Compute Operational
IN-Pune-M-1 Network Operational
IN-Pune-M-1 Services Operational
IN-Pune-M-1 Storage Operational
NL-Amsterdam-M-1 Operational
NL-Amsterdam-M-1 POWER Compute Operational
NL-Amsterdam-M-1 x86 Compute Operational
NL-Amsterdam-M-1 Network Operational
NL-Amsterdam-M-1 Services Operational
NL-Amsterdam-M-1 Storage Operational
SG-Singapore-M-1 Operational
SG-Singapore-M-1 POWER Compute Operational
SG-Singapore-M-1 x86 Compute Operational
SG-Singapore-M-1 Network Operational
SG-Singapore-M-1 Services Operational
SG-Singapore-M-1 Storage Operational
UK-London-M-1 Operational
UK-London-M-1 POWER Compute Operational
UK-London-M-1 x86 Compute Operational
UK-London-M-1 Networking Operational
UK-London-M-1 Services Operational
UK-London-M-1 Storage Operational
UK-London-M-2 Operational
UK-London-M-2 POWER Compute Operational
UK-London-M-2 x86 Compute Operational
UK-London-M-2 Networking Operational
UK-London-M-2 Services Operational
UK-London-M-2 Storage Operational
US-Central Operational
US-Central POWER Compute Operational
US-Central x86 Compute Operational
US-Central Network Operational
US-Central Services Operational
US-Central Storage Operational
US-East-2 Operational
US-East-2 x86 Compute Operational
US-East-2 Network Operational
US-East-2 Services Operational
US-East-2 Storage Operational
US-Texas-M-1 Operational
US-Texas-M-1 POWER Compute Operational
US-Texas-M-1 x86 Compute Operational
US-Texas-M-1 Networking Operational
US-Texas-M-1 Services Operational
US-Texas-M-1 Storage Operational
US-Virginia-M-1 Operational
US-Virginia-M-1 POWER Compute Operational
US-Virginia-M-1 x86 Compute Operational
US-Virginia-M-1 Network Operational
US-Virginia-M-1 Services Operational
US-Virginia-M-1 Storage Operational
US-Virginia-M-2 Operational
US-Virginia-M-2 POWER Compute Operational
US-Virginia-M-2 x86 Compute Operational
US-Virginia-M-2 Network Operational
US-Virginia-M-2 Services Operational
US-Virginia-M-2 Storage Operational
US-West Operational
US-West POWER Compute Operational
US-West x86 Compute Operational
US-West Network Operational
US-West Services Operational
US-West Storage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 23, 2025

No incidents reported today.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025
Maintenance in SG-Singapore-M-1 region
Completed - The scheduled maintenance has been completed.
Mar 15, 22:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 16:00 UTC
Scheduled - Skytap will be performing maintenance in the SG-Singapore-M-1 region on:
March 16 2025, 12:00 AM Singapore time (March 15 2025 16:00 UTC)

The maintenance duration is expected to be up to 7 hours.

During this maintenance window:

12:00 AM Singapore time: All LPARs and VMs in the region will be locked. A subset of VMs/LPARs in the region will be shutdown. If your account is affected by this shutdown, you will have received a separate notification. Effects of locking include:
• VMs and LPARs are unable to change state (ie, cannot be suspended, resumed, shutdown, or powered off)
• Environments are unable to be copied

1:50 AM Singapore time: LPARs and VMs that were shutdown begin to power on; this process may take up to 1.75 hours to complete.

4:30 AM to 6:00 AM AM Singapore time: During this period LPARs and VMs in the region may experience short disruptions to various networking services in the region.

6:10 AM Singapore time: All LPARs and VMs in the region will be unlocked. This process may take up to 15 minutes to complete.


Skytap will actively monitor system health and operations during this time and will post any related service impact to the Skytap Health Dashboard at https://status.skytap.com/

If you have any questions about this maintenance, you can open a support request by sending an email to support@skytap.com
Feb 13, 23:19 UTC
Mar 14, 2025

No incidents reported.

Mar 13, 2025
Hosting Degradation in CAN-Toronto
Resolved - The issue related to hosting services in our CAN-Toronto Region has now been resolved.

At this time, all of the reported symptoms should now be resolved:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted

If you have a VM reporting an error or issue, please contact Skytap Support (support@skytap.com) for assistance.
Mar 13, 22:01 UTC
Update - We have identified an issue related to hosting services in our CAN-Toronto Region. Our Engineers are continuing active work on this issue with high priority.

Symptoms for this issue may include:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted

We will provide an update within one hour.
Mar 13, 21:14 UTC
Identified - We have identified an issue related to hosting services in our CAN-Toronto Region. Our Engineers are actively working on this issue with high priority.

Symptoms for this issue may include:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted

We will provide an update within one hour.
Mar 13, 20:06 UTC
Mar 12, 2025

No incidents reported.

Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

Mar 9, 2025
Maintenance in US-East-2 region
Completed - The scheduled maintenance has been completed.
Mar 9, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 05:00 UTC
Scheduled - Skytap will be performing maintenance in the US-East-2 region on:
March 9 2024 2025, 12:00 AM Virginia time (March 9 2025 05:00 UTC)

The maintenance duration is expected to be up to 2.5 hours.

During this maintenance window:

12:00 AM Virginia time: A subset of VMs will be locked and shutdown. Customers with impacted environments have been previously notified. Effects of locking include:
• VMs are unable to change state (ie, cannot be suspended, resumed, shutdown, or powered off)
• Environments are unable to be copied

1:00 AM Virginia time: VMs that were shutdown previously begin to power on and unlock; this process may take up to 1.25 hours to complete


NOTE:

Skytap will actively monitor system health and operations during this time and will post any related service impact to the Skytap Health Dashboard at https://status.skytap.com/

If you have any questions about this maintenance, you can open a support request by sending an email to support@skytap.com.
Feb 7, 19:02 UTC
Maintenance in CAN-Toronto region
Completed - The scheduled maintenance has been completed.
Mar 9, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 05:01 UTC
Scheduled - Skytap will be performing maintenance in the CAN-Toronto region on:
March 9 2024, 12:00 AM Toronto time (March 9 2025 05:00 UTC)

The maintenance duration is expected to be up to 3.6 hours.

During this maintenance window:

12:00 AM Toronto time: A subset of VMs/LPARs in the region will be shutdown. If your account is affected by this shutdown, you will have received a separate notification.

1:00 AM Toronto time: LPARs and VMs that were shutdown begin to power on; this process may take up to 1.5 hours to complete.

2:45 AM to 3:05 AM Toronto time: During this period LPARs and VMs in the region may experience short disruptions to various networking services.


Skytap will actively monitor system health and operations during this time and will post any related service impact to the Skytap Health Dashboard at https://status.skytap.com/

If you have any questions about this maintenance, you can open a support request by sending an email to support@skytap.com.
Feb 7, 18:47 UTC
Maintenance in IE-Dublin-M-1 region
Completed - Scheduled maintenance in IE-Dublin-M-1 has been completed.
Mar 9, 04:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 00:00 UTC
Scheduled - Skytap will be performing maintenance in the IE-Dublin-M-1 region on:
March 9 2025, 12:00 AM Dublin time (March 9 2025 00:00 UTC)

The maintenance duration is expected to be up to 4.6 hours.

During this maintenance window:

12:00 AM Dublin time: A subset of VMs/LPARs in the region will be shutdown. If your account is affected by this shutdown, you will have received a separate notification.

1:30 AM Dublin time: LPARs and VMs that were shutdown begin to power on; this process may take up to 2 hours to complete.

3:45 AM to 4:05 AM Dublin time: During this period LPARs and VMs in the region may experience short disruptions to various networking services.


Skytap will actively monitor system health and operations during this time and will post any related service impact to the Skytap Health Dashboard at https://status.skytap.com/

If you have any questions about this maintenance, you can open a support request by sending an email to support@skytap.com
Feb 7, 18:18 UTC
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