All Systems Operational
Website Operational
Portal (cloud.skytap.com) Operational
Corporate Site (skytap.com) Operational
Course Manager Operational
APAC-2 Operational
APAC-2 x86 Compute Operational
APAC-2 Network Operational
APAC-2 Services Operational
APAC-2 Storage Operational
AU-Sydney-I-1 Operational
AU-Sydney-I-1 x86 Compute Operational
AU-Sydney-I-1 Network Operational
AU-Sydney-I-1 Services Operational
AU-Sydney-I-1 Storage Operational
AU-Sydney-M-1 Operational
AU-Sydney-M-1 Storage Operational
AU-Sydney-M-1 POWER Compute Operational
AU-Sydney-M-1 x86 Compute Operational
AU-Sydney-M-1 Network Operational
AU-Sydney-M-1 Services Operational
CAN-Toronto Operational
CAN-Toronto POWER Compute Operational
CAN-Toronto x86 Compute Operational
CAN-Toronto Network Operational
CAN-Toronto Services Operational
CAN-Toronto Storage Operational
CN-HongKong-M-1 Operational
CN-HongKong-M-1 POWER Compute Operational
CN-HongKong-M-1 x86 Compute Operational
CN-HongKong-M-1 Network Operational
CN-HongKong-M-1 Services Operational
CN-HongKong-M-1 Storage Operational
DE-Frankfurt-I-1 Operational
DE-Frankfurt-I-1 x86 Compute Operational
DE-Frankfurt-I-1 Network Operational
DE-Frankfurt-I-1 Services Operational
DE-Frankfurt-I-1 Storage Operational
EMEA Operational
EMEA POWER Compute Operational
EMEA x86 Compute Operational
EMEA Network Operational
EMEA Services Operational
EMEA Storage Operational
IE-Dublin-M-1 Operational
IE-Dublin-M-1 POWER Compute Operational
IE-Dublin-M-1 x86 Compute Operational
IE-Dublin-M-1 Network Operational
IE-Dublin-M-1 Services Operational
IE-Dublin-M-1 Storage Operational
IN-Pune-M-1 Operational
IN-Pune-M-1 - POWER Compute Operational
IN-Pune-M-1 x86 Compute Operational
IN-Pune-M-1 Network Operational
IN-Pune-M-1 Services Operational
IN-Pune-M-1 Storage Operational
NL-Amsterdam-M-1 Operational
NL-Amsterdam-M-1 POWER Compute Operational
NL-Amsterdam-M-1 x86 Compute Operational
NL-Amsterdam-M-1 Network Operational
NL-Amsterdam-M-1 Services Operational
NL-Amsterdam-M-1 Storage Operational
SG-Singapore-M-1 Operational
SG-Singapore-M-1 POWER Compute Operational
SG-Singapore-M-1 x86 Compute Operational
SG-Singapore-M-1 Network Operational
SG-Singapore-M-1 Services Operational
SG-Singapore-M-1 Storage Operational
UK-London-M-1 Operational
UK-London-M-1 POWER Compute Operational
UK-London-M-1 x86 Compute Operational
UK-London-M-1 Networking Operational
UK-London-M-1 Services Operational
UK-London-M-1 Storage Operational
UK-London-M-2 Operational
UK-London-M-2 POWER Compute Operational
UK-London-M-2 x86 Compute Operational
UK-London-M-2 Networking Operational
UK-London-M-2 Services Operational
UK-London-M-2 Storage Operational
US-Central Operational
US-Central POWER Compute Operational
US-Central x86 Compute Operational
US-Central Network Operational
US-Central Services Operational
US-Central Storage Operational
US-East-2 Operational
US-East-2 x86 Compute Operational
US-East-2 Network Operational
US-East-2 Services Operational
US-East-2 Storage Operational
US-Texas-M-1 Operational
US-Texas-M-1 POWER Compute Operational
US-Texas-M-1 x86 Compute Operational
US-Texas-M-1 Networking Operational
US-Texas-M-1 Services Operational
US-Texas-M-1 Storage Operational
US-Virginia-M-1 Operational
US-Virginia-M-1 POWER Compute Operational
US-Virginia-M-1 x86 Compute Operational
US-Virginia-M-1 Network Operational
US-Virginia-M-1 Services Operational
US-Virginia-M-1 Storage Operational
US-West Operational
US-West POWER Compute Operational
US-West x86 Compute Operational
US-West Network Operational
US-West Services Operational
US-West Storage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 14, 2024
Maintenance in SG-Singapore-M-1 region
Completed - The scheduled maintenance has been completed.
Dec 14, 16:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 14, 16:00 UTC
Scheduled - Skytap will be performing a short ExpressRoute infrastructure maintenance in the SG-Singapore-M-1 region on:
December 15 2024, 12:00 AM Singapore time (December 14 2024, 16:00 UTC).

During this maintenance window:
- All ExpressRoutes in the Skytap SG-Singapore-M-1 region may experience loss of connectivity for up to 5 minutes.

NOTE:
For ExpressRoute sensitive workloads, you may want to ensure your workload has properly recovered when the maintenance concludes.

Skytap will actively monitor system health and operations during this time and will post any related service impact to the Skytap Health Dashboard.

If you have any questions about this maintenance, you can open a support request by visiting Skytap Support or send an email to support@skytap.com.
Dec 12, 19:00 UTC
Dec 13, 2024
Skytap Portal (cloud.skytap.com) issues
Resolved - This issue has been resolved, and the Skytap Portal Website (cloud.skytap.com) should be available again to all users.
Dec 13, 15:10 UTC
Identified - We have determined that the Skytap Portal Website (cloud.skytap.com) is experiencing some performance issues. We are currently investigating this issue.

We will provide an update within one hour.
Dec 13, 14:55 UTC
Dec 12, 2024
Hosting Degradation in CAN-Toronto
Resolved - The issue related to hosting services in our CAN-Toronto Region has now been resolved.

At this time, all of the reported symptoms should now be resolved:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted

This disruption may have resulted in some running Virtual Machines being returned to a powered off state. Affected VM owners have been notified directly.

If you have a VM reporting an error or issue, please contact Skytap Support (support@skytap.com) for assistance.
Dec 12, 16:31 UTC
Identified - We have identified an issue related to hosting services in our CAN-Toronto Region. Our Engineers are actively working on this issue with high priority.

Symptoms for this issue may include:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted

We will provide an update within one hour.
Dec 12, 16:24 UTC
Investigating - We are investigating reports regarding an issue related to hosting services in our CAN-Toronto Region.

We are actively investigating this issue and will provide further details regarding symptoms and scope within one hour.
Dec 12, 15:51 UTC
Skytap Portal (cloud.skytap.com) issues
Resolved - This issue has been resolved, and the Skytap Portal Website (cloud.skytap.com) should be available again to all users.
Dec 12, 09:28 UTC
Identified - Identified - We have determined that the Skytap Portal Website (cloud.skytap.com) is slow performance. We are currently investigating this issue.

We will provide an update within one hour.
Dec 12, 09:21 UTC
Investigating - We have received alerts which have informed us that the Skytap Portal Website (cloud.skytap.com) is showing slow performance. We are currently investigating this issue.

We will provide an update within one hour.
Dec 12, 09:13 UTC
Dec 11, 2024
Skytap Portal (cloud.skytap.com) issues
Resolved - This issue has been resolved, and the Skytap Portal Website (cloud.skytap.com) should be available again to all users.
Dec 11, 14:32 UTC
Identified - We have determined that the Skytap Portal Website (cloud.skytap.com) is experiencing some performance issues. We are currently investigating this issue.

We will provide an update within one hour.
Dec 11, 14:27 UTC
Investigating - We have received alerts which have informed us that the Skytap Portal Website (cloud.skytap.com) is experiencing some performance issues. We are currently investigating this issue.

We will provide an update within one hour.
Dec 11, 14:05 UTC
Dec 10, 2024
Skytap Portal (cloud.skytap.com) Slow Loading
Resolved - This issue has been resolved and the Skytap Portal Website (cloud.skytap.com) performance has been restored.
Dec 10, 19:23 UTC
Update - We are continuing to work towards resolving the Skytap Portal Website (cloud.skytap.com) slow performance.

We will provide an update as soon as there is a significant change in status.
Dec 10, 16:59 UTC
Identified - We have determined that the Skytap Portal Website (cloud.skytap.com) is slow performance. We are currently investigating this issue.

We will provide an update within one hour.
Dec 10, 16:22 UTC
Investigating - We have received alerts which have informed us that the Skytap Portal Website (cloud.skytap.com) is showing slow performance. We are currently investigating this issue.

We will provide an update within one hour.
Dec 10, 15:57 UTC
Dec 9, 2024

No incidents reported.

Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024

No incidents reported.

Dec 5, 2024

No incidents reported.

Dec 4, 2024

No incidents reported.

Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

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