Completed -
The scheduled maintenance has been completed.
Dec 14, 16:05 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 14, 16:00 UTC
Scheduled -
Skytap will be performing a short ExpressRoute infrastructure maintenance in the SG-Singapore-M-1 region on: December 15 2024, 12:00 AM Singapore time (December 14 2024, 16:00 UTC).
During this maintenance window: - All ExpressRoutes in the Skytap SG-Singapore-M-1 region may experience loss of connectivity for up to 5 minutes.
NOTE: For ExpressRoute sensitive workloads, you may want to ensure your workload has properly recovered when the maintenance concludes.
Skytap will actively monitor system health and operations during this time and will post any related service impact to the Skytap Health Dashboard.
If you have any questions about this maintenance, you can open a support request by visiting Skytap Support or send an email to support@skytap.com.
Dec 12, 19:00 UTC
Resolved -
This issue has been resolved, and the Skytap Portal Website (cloud.skytap.com) should be available again to all users.
Dec 13, 15:10 UTC
Identified -
We have determined that the Skytap Portal Website (cloud.skytap.com) is experiencing some performance issues. We are currently investigating this issue.
We will provide an update within one hour.
Dec 13, 14:55 UTC
Resolved -
The issue related to hosting services in our CAN-Toronto Region has now been resolved.
At this time, all of the reported symptoms should now be resolved: - Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown) - Inability of some running virtual machines in this region to be saved as a template, copied or deleted
This disruption may have resulted in some running Virtual Machines being returned to a powered off state. Affected VM owners have been notified directly.
If you have a VM reporting an error or issue, please contact Skytap Support (support@skytap.com) for assistance.
Dec 12, 16:31 UTC
Identified -
We have identified an issue related to hosting services in our CAN-Toronto Region. Our Engineers are actively working on this issue with high priority.
Symptoms for this issue may include: - Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown) - Inability of some running virtual machines in this region to be saved as a template, copied or deleted
We will provide an update within one hour.
Dec 12, 16:24 UTC
Investigating -
We are investigating reports regarding an issue related to hosting services in our CAN-Toronto Region.
We are actively investigating this issue and will provide further details regarding symptoms and scope within one hour.
Dec 12, 15:51 UTC
Resolved -
This issue has been resolved, and the Skytap Portal Website (cloud.skytap.com) should be available again to all users.
Dec 12, 09:28 UTC
Identified -
Identified - We have determined that the Skytap Portal Website (cloud.skytap.com) is slow performance. We are currently investigating this issue.
We will provide an update within one hour.
Dec 12, 09:21 UTC
Investigating -
We have received alerts which have informed us that the Skytap Portal Website (cloud.skytap.com) is showing slow performance. We are currently investigating this issue.
We will provide an update within one hour.
Dec 12, 09:13 UTC
Resolved -
This issue has been resolved, and the Skytap Portal Website (cloud.skytap.com) should be available again to all users.
Dec 11, 14:32 UTC
Identified -
We have determined that the Skytap Portal Website (cloud.skytap.com) is experiencing some performance issues. We are currently investigating this issue.
We will provide an update within one hour.
Dec 11, 14:27 UTC
Investigating -
We have received alerts which have informed us that the Skytap Portal Website (cloud.skytap.com) is experiencing some performance issues. We are currently investigating this issue.
We will provide an update within one hour.
Dec 11, 14:05 UTC
Resolved -
This issue has been resolved and the Skytap Portal Website (cloud.skytap.com) performance has been restored.
Dec 10, 19:23 UTC
Update -
We are continuing to work towards resolving the Skytap Portal Website (cloud.skytap.com) slow performance.
We will provide an update as soon as there is a significant change in status.
Dec 10, 16:59 UTC
Identified -
We have determined that the Skytap Portal Website (cloud.skytap.com) is slow performance. We are currently investigating this issue.
We will provide an update within one hour.
Dec 10, 16:22 UTC
Investigating -
We have received alerts which have informed us that the Skytap Portal Website (cloud.skytap.com) is showing slow performance. We are currently investigating this issue.
We will provide an update within one hour.
Dec 10, 15:57 UTC