Skytap will be performing network maintenance in the IE-Dublin-M-1 region on: July 20 2025, 12:00 AM Dublin time (July 19 2025 23:00 UTC)
The maintenance duration is expected to be up to 2 hours, 5 minutes.
During this maintenance window: • 12:00 AM to 1:40 AM Dublin time: VMs and LPARs in the region may experience short disruptions to various networking services • 1:40 AM to 2:05 AM Dublin time: Additional non-customer impacting background maintenance activities will take place
If you have any questions about this maintenance, you can open a support request by sending an email to support@skytap.com. Posted on
Jun 17, 2025 - 13:51 UTC
Skytap will be performing infrastructure maintenance in the CN-HongKong-M-1 region on: August 10 2025, 12:00 AM Hong Kong time (August 9 2025, 16:00 UTC).
The maintenance duration is expected to be up to 5.5 hours.
During this maintenance window: - 12:00 AM Hong Kong time: All VMs and LPARs in the region will be locked and shutdown. Effects of locking include: ---- VMs and LPARs are unable to change state (ie, cannot be suspended, resumed, shutdown, or powered off) ---- Environments and templates are unable to be copied - 3:40 AM Hong Kong time: VMs and LPARs begin to power on and unlock; this may take up to 1.25 hours to complete
NOTE: - Actions that are scheduled to occur during the maintenance will fail - Copy-to-Region and VM import operations that did not complete before the scheduled maintenance window will fail; they can be manually retried after maintenance completes
If you have any questions about this maintenance, you can open a support request by sending an email to support@skytap.com Posted on
Jul 08, 2025 - 14:30 UTC
Skytap will be performing infrastructure maintenance in the UK-London-M-1 region on: August 10 2025, 12:00 AM London time (August 9 2025, 23:00 UTC).
The maintenance duration is expected to be up to 6 hours.
During this maintenance window: - 12:00 AM London time: All VMs and LPARs in the region will be locked and shutdown. Effects of locking include: --- VMs and LPARs are unable to change state (ie, cannot be suspended, resumed, shutdown, or powered off) --- Environments and templates are unable to be copied - 3:40 AM London time: VMs and LPARs begin to power on and unlock; this may take up to 1.75 hours to complete
NOTE: - Actions that are scheduled to occur during the maintenance will fail - Copy-to-Region and VM import operations that did not complete before the scheduled maintenance window will fail; they can be manually retried after maintenance completes
If you have any questions about this maintenance, you can open a support request by sending an email to support@skytap.com Posted on
Jul 08, 2025 - 14:44 UTC
If you have any questions about this maintenance, you can open a support request by sending an email to support@skytap.com
Jul 12, 23:22 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 23:10 UTC
Scheduled -
You are receiving this notice as a Skytap Account Administrator.
Skytap will be performing urgent network infrastructure maintenance in the UK-London-M-1 region on: July 13 2025, 12:00 AM London time (July 12 2025, 23:00 UTC).
The maintenance duration is expected to be up to 55 minutes.
During this maintenance window: • 12:00 AM to 12:40 AM London time: During this period network services in the region may experience short disruptions
If you have any questions about this maintenance, you can open a support request by sending an email to support@skytap.com
Jul 12, 23:08 UTC
Resolved -
This issue has been resolved, and the Skytap Portal Website (cloud.skytap.com) should be available again to all users.
Jul 11, 23:52 UTC
Update -
We have determined that the Skytap Portal Website (cloud.skytap.com) is experiencing page load failures or slow page loads. We are currently investigating this issue.
Jul 11, 15:20 UTC
Identified -
We have determined that the Skytap Portal Website (cloud.skytap.com) is experiencing some performance issues. We are currently investigating this issue.
We will provide an update within one hour.
Jul 11, 14:59 UTC
Resolved -
The storage issue in our US-Virginia-M-2 Region has now been resolved.
The following symptoms should now be alleviated: - Inability of some Virtual Machines in this region to change state (ie, run, suspend, shutdown) - Degraded disk read/write performance for some running Virtual Machines in this region - Deploying from templates in this region may fail - Saving templates in this region may fail - Copying environments or templates out of this region may fail
This disruption may have resulted in some running Virtual Machines being disconnected from their storage for a period of time. Affected VM owners have been notified directly.
If you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Skytap Support (support@skytap.com) for immediate assistance.
Jul 5, 01:50 UTC
Identified -
We have identified a storage issue in our US-Virginia-M-2 Region. Our Engineers are actively working on this issue with high priority.
Symptoms for this issue may include: - Inability of some Virtual Machines in this region to change state (ie, run, suspend, shutdown) - Degraded disk read/write performance for some running Virtual Machines in this region - Deploying from templates in this region may fail - Saving templates in this region may fail - Copying environments or templates out of this region may fail - VM Imports and Exports out of this region may fail
We will provide an additional update within one hour.
Jul 5, 01:47 UTC
Investigating -
We are currently investigating alerts related to a possible storage issue in our US-Virginia-M-2 Region.
We are actively investigating these reports, and will provide further details regarding symptoms and scope within one hour.
Jul 5, 01:28 UTC