Skytap will be performing maintenance in the EMEA region on: January 19 2025, 12:00 AM London time (January 19 2025 00:00 UTC)
The maintenance duration is expected to be up to 3.0 hours.
During this maintenance window:
12:00 AM London time: A subset of LPARs and VMs will be locked and shutdown. Customers with impacted environments have been previously notified. Effects of locking include: • VMs and LPARs are unable to change state (ie, cannot be suspended, resumed, shutdown, or powered off) • Environments are unable to be copied
1:00 AM London time: LPARs and VMs that were shutdown previously begin to power on and unlock; this process may take up to 2.0 hours to complete
Skytap will actively monitor system health and operations during this time and will post any related service impact to the Skytap Health Dashboard at https://status.skytap.com/
If you have any questions about this maintenance, you can open a support request by sending an email to support@skytap.com. Posted on
Jan 14, 2025 - 14:51 UTC
Skytap will be performing maintenance in the US-East-2 region on: January 19 2025, 12:00 AM Virginia time (January 19 2025 05:00 UTC)
The maintenance duration is expected to be up to 2.0 hours.
During this maintenance window:
12:00 AM Virginia time: A subset of VMs will be locked and shutdown. Customers with impacted environments have been previously notified. Effects of locking include: • VMs and LPARs are unable to change state (ie, cannot be suspended, resumed, shutdown, or powered off) • Environments are unable to be copied
12:45 AM Virginia time: VMs that were shutdown previously begin to power on and unlock; this process may take up to 1.25 hours to complete
NOTE:
Skytap will actively monitor system health and operations during this time and will post any related service impact to the Skytap Health Dashboard at https://status.skytap.com/
If you have any questions about this maintenance, you can open a support request by sending an email to support@skytap.com. Posted on
Jan 14, 2025 - 15:46 UTC
Skytap will be performing maintenance in the UK-London-M-2 region on: January 26 2025, 12:00 AM London time (January 26 2025 00:00 UTC)
The maintenance duration is expected to be up to 2.0 hours.
During this maintenance window:
12:00 AM London time: A limited subset of LPARs and VMs in this region will be locked and shutdown. Effects of locking include: • VMs and LPARs are unable to change state (ie, cannot be suspended, resumed, shutdown, or powered off) • Environments are unable to be copied
Note: Customers with specifically affected environments will have been sent a separate notification. Please refer to that notification for further information.
12:45 AM London time: LPARs and VMs begin to power on and unlock; this process may take up to 1.25 hours to complete
Skytap will actively monitor system health and operations during this time and will post any related service impact to the Skytap Health Dashboard at https://status.skytap.com/
If you have any questions about this maintenance, you can open a support request by sending an email to support@skytap.com. Posted on
Jan 17, 2025 - 20:04 UTC
Skytap will be performing maintenance in the UK-London-M-1 region on: February 9 2025, 12:00 AM London time (February 9 2025 00:00 UTC)
The maintenance duration is expected to be up to 5.5 hours.
During this maintenance window:
12:00 AM London time: All LPARs and VMs in the region will be locked. Effects of locking include: • VMs and LPARs are unable to change state (ie, cannot be suspended, resumed, shutdown, or powered off) • Environments are unable to be copied
12:00 AM London time: A subset of VMs and LPARs in the region will be shutdown. If your account is affected by this shutdown, you will have received a separate notification.
1:05 AM London time: LPARs and VMs that were shutdown begin to power on; this process may take up to 1.5 hours to complete
3:00 AM to 4:20 AM London time: During this period LPARs and VMs in the region may experience short disruptions to various networking services in the region.
Skytap will actively monitor system health and operations during this time and will post any related service impact to the Skytap Health Dashboard at https://status.skytap.com/
If you have any questions about this maintenance, you can open a support request by sending an email to support@skytap.com Posted on
Jan 17, 2025 - 20:14 UTC
Skytap will be performing maintenance in the NL-Amsterdam-M-1 region on: Febuary 16 2025, 12:00 AM Amsterdam time (Feburary 16 2025 23:00 UTC)
The maintenance duration is expected to be up to 4.1 hours.
During this maintenance window:
12:00 AM Amsterdam time: A subset of VMs and LPARs in the region will be shutdown. If your account is affected by this shutdown, you will have received a separate notification.
1:15 AM Amsterdam time: LPARs and VMs that were previously shutdown begin to power on; this process may take up to 1.75 hours to complete
3:15 AM to 3:35 AM Amsterdam time: During this period LPARs and VMs in the region may experience short disruptions to various networking services in the region.
Skytap will actively monitor system health and operations during this time and will post any related service impact to the Skytap Health Dashboard at https://status.skytap.com/
If you have any questions about this maintenance, you can open a support request by sending an email to support@skytap.com Posted on
Jan 17, 2025 - 20:25 UTC
Skytap will be performing maintenance in the US-Texas-M-1 region on: Febuary 16 2025, 12:00 AM Texas time (Feburary 16 2025 06:00 UTC)
The maintenance duration is expected to be up to 6.5 hours.
During this maintenance window:
12:00 AM Texas time: A subset of VMs and LPARs in the region will be shutdown. If your account is affected by this shutdown, you will have received a separate notification.
1:05 AM Texas time: LPARs and VMs that were previously shutdown begin to power on; this process may take up to 2 hours to complete
4:00 AM to 5:20 AM Texas time: During this period LPARs and VMs in the region may experience short disruptions to various networking services in the region.
Skytap will actively monitor system health and operations during this time and will post any related service impact to the Skytap Health Dashboard at https://status.skytap.com/
If you have any questions about this maintenance, you can open a support request by sending an email to support@skytap.com Posted on
Jan 17, 2025 - 20:32 UTC
Resolved -
The networking issue in our US-Texas-M-1 Region has now been resolved.
The following symptoms should now be alleviated:
- Inability to reach public internet in some environments utilizing a Public IP
If you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Skytap Support (support@skytap.com) for immediate assistance.
Jan 16, 20:43 UTC
Monitoring -
We have made preliminary changes to alleviate an issue previously reported with one network sub-system in our US-Texas-M-1 Region. Our Engineers continue to work on this issue with high priority.
The following symptoms should now be resolved. If you continue to experience any of the following symptoms, please contact Skytap Support (support@skytap.com) for immediate assistance:
- Inability to reach public internet in some environments utilizing a Public IP
We will provide an additional update within one hour.
Jan 16, 20:34 UTC
Identified -
We have identified a networking issue in our US-Texas-M-1 Region. Our Engineers are actively working on this issue with high priority.
Symptoms for this issue may include: - Inability to reach public internet in some environments utilizing a Public IP
We will provide an additional update within one hour.
Jan 16, 20:12 UTC