All Systems Operational
Website Operational
Portal (cloud.skytap.com) Operational
Corporate Site (skytap.com) Operational
Course Manager Operational
APAC-2 Operational
APAC-2 x86 Compute Operational
APAC-2 Network Operational
APAC-2 Services Operational
APAC-2 Storage Operational
AU-Sydney-I-1 Operational
AU-Sydney-I-1 x86 Compute Operational
AU-Sydney-I-1 Network Operational
AU-Sydney-I-1 Services Operational
AU-Sydney-I-1 Storage Operational
AU-Sydney-M-1 Operational
AU-Sydney-M-1 Storage Operational
AU-Sydney-M-1 POWER Compute Operational
AU-Sydney-M-1 x86 Compute Operational
AU-Sydney-M-1 Network Operational
AU-Sydney-M-1 Services Operational
CAN-Toronto Operational
CAN-Toronto POWER Compute Operational
CAN-Toronto x86 Compute Operational
CAN-Toronto Network Operational
CAN-Toronto Services Operational
CAN-Toronto Storage Operational
CN-HongKong-M-1 Operational
CN-HongKong-M-1 POWER Compute Operational
CN-HongKong-M-1 x86 Compute Operational
CN-HongKong-M-1 Network Operational
CN-HongKong-M-1 Services Operational
CN-HongKong-M-1 Storage Operational
DE-Frankfurt-I-1 Operational
DE-Frankfurt-I-1 x86 Compute Operational
DE-Frankfurt-I-1 Network Operational
DE-Frankfurt-I-1 Services Operational
DE-Frankfurt-I-1 Storage Operational
EMEA Operational
EMEA POWER Compute Operational
EMEA x86 Compute Operational
EMEA Network Operational
EMEA Services Operational
EMEA Storage Operational
IE-Dublin-M-1 Operational
IE-Dublin-M-1 POWER Compute Operational
IE-Dublin-M-1 x86 Compute Operational
IE-Dublin-M-1 Network Operational
IE-Dublin-M-1 Services Operational
IE-Dublin-M-1 Storage Operational
IN-Pune-M-1 Operational
IN-Pune-M-1 - POWER Compute Operational
IN-Pune-M-1 x86 Compute Operational
IN-Pune-M-1 Network Operational
IN-Pune-M-1 Services Operational
IN-Pune-M-1 Storage Operational
NL-Amsterdam-M-1 Operational
NL-Amsterdam-M-1 POWER Compute Operational
NL-Amsterdam-M-1 x86 Compute Operational
NL-Amsterdam-M-1 Network Operational
NL-Amsterdam-M-1 Services Operational
NL-Amsterdam-M-1 Storage Operational
SG-Singapore-M-1 Operational
SG-Singapore-M-1 POWER Compute Operational
SG-Singapore-M-1 x86 Compute Operational
SG-Singapore-M-1 Network Operational
SG-Singapore-M-1 Services Operational
SG-Singapore-M-1 Storage Operational
UK-London-M-1 Operational
UK-London-M-1 POWER Compute Operational
UK-London-M-1 x86 Compute Operational
UK-London-M-1 Networking Operational
UK-London-M-1 Services Operational
UK-London-M-1 Storage Operational
UK-London-M-2 Operational
UK-London-M-2 POWER Compute Operational
UK-London-M-2 x86 Compute Operational
UK-London-M-2 Networking Operational
UK-London-M-2 Services Operational
UK-London-M-2 Storage Operational
US-Central Operational
US-Central POWER Compute Operational
US-Central x86 Compute Operational
US-Central Network Operational
US-Central Services Operational
US-Central Storage Operational
US-East-2 Operational
US-East-2 x86 Compute Operational
US-East-2 Network Operational
US-East-2 Services Operational
US-East-2 Storage Operational
US-Texas-M-1 Operational
US-Texas-M-1 POWER Compute Operational
US-Texas-M-1 x86 Compute Operational
US-Texas-M-1 Networking Operational
US-Texas-M-1 Services Operational
US-Texas-M-1 Storage Operational
US-Virginia-M-1 Operational
US-Virginia-M-1 POWER Compute Operational
US-Virginia-M-1 x86 Compute Operational
US-Virginia-M-1 Network Operational
US-Virginia-M-1 Services Operational
US-Virginia-M-1 Storage Operational
US-Virginia-M-2 Operational
US-Virginia-M-2 POWER Compute Operational
US-Virginia-M-2 x86 Compute Operational
US-Virginia-M-2 Network Operational
US-Virginia-M-2 Services Operational
US-Virginia-M-2 Storage Operational
US-West Operational
US-West POWER Compute Operational
US-West x86 Compute Operational
US-West Network Operational
US-West Services Operational
US-West Storage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance in EMEA region Jan 19, 2025 00:00-03:00 UTC
Skytap will be performing maintenance in the EMEA region on:
January 19 2025, 12:00 AM London time (January 19 2025 00:00 UTC)

The maintenance duration is expected to be up to 3.0 hours.

During this maintenance window:

12:00 AM London time: A subset of LPARs and VMs will be locked and shutdown. Customers with impacted environments have been previously notified. Effects of locking include:
• VMs and LPARs are unable to change state (ie, cannot be suspended, resumed, shutdown, or powered off)
• Environments are unable to be copied

1:00 AM London time: LPARs and VMs that were shutdown previously begin to power on and unlock; this process may take up to 2.0 hours to complete

Skytap will actively monitor system health and operations during this time and will post any related service impact to the Skytap Health Dashboard at https://status.skytap.com/

If you have any questions about this maintenance, you can open a support request by sending an email to support@skytap.com.

Posted on Jan 14, 2025 - 14:51 UTC
Maintenance in US-East-2 region Jan 19, 2025 00:00-02:00 UTC
Skytap will be performing maintenance in the US-East-2 region on:
January 19 2025, 12:00 AM Virginia time (January 19 2025 05:00 UTC)

The maintenance duration is expected to be up to 2.0 hours.

During this maintenance window:

12:00 AM Virginia time: A subset of VMs will be locked and shutdown. Customers with impacted environments have been previously notified. Effects of locking include:
• VMs and LPARs are unable to change state (ie, cannot be suspended, resumed, shutdown, or powered off)
• Environments are unable to be copied

12:45 AM Virginia time: VMs that were shutdown previously begin to power on and unlock; this process may take up to 1.25 hours to complete


NOTE:

Skytap will actively monitor system health and operations during this time and will post any related service impact to the Skytap Health Dashboard at https://status.skytap.com/

If you have any questions about this maintenance, you can open a support request by sending an email to support@skytap.com.

Posted on Jan 14, 2025 - 15:46 UTC
Maintenance in UK-London-M-2 region Jan 26, 2025 00:00-02:00 UTC
Skytap will be performing maintenance in the UK-London-M-2 region on:
January 26 2025, 12:00 AM London time (January 26 2025 00:00 UTC)

The maintenance duration is expected to be up to 2.0 hours.

During this maintenance window:

12:00 AM London time: A limited subset of LPARs and VMs in this region will be locked and shutdown. Effects of locking include:
• VMs and LPARs are unable to change state (ie, cannot be suspended, resumed, shutdown, or powered off)
• Environments are unable to be copied

Note: Customers with specifically affected environments will have been sent a separate notification. Please refer to that notification for further information.

12:45 AM London time: LPARs and VMs begin to power on and unlock; this process may take up to 1.25 hours to complete

Skytap will actively monitor system health and operations during this time and will post any related service impact to the Skytap Health Dashboard at https://status.skytap.com/

If you have any questions about this maintenance, you can open a support request by sending an email to support@skytap.com.

Posted on Jan 17, 2025 - 20:04 UTC
Maintenance in UK-London-M-1 region Feb 9, 2025 00:00-05:30 UTC
Skytap will be performing maintenance in the UK-London-M-1 region on:
February 9 2025, 12:00 AM London time (February 9 2025 00:00 UTC)

The maintenance duration is expected to be up to 5.5 hours.

During this maintenance window:

12:00 AM London time: All LPARs and VMs in the region will be locked. Effects of locking include:
• VMs and LPARs are unable to change state (ie, cannot be suspended, resumed, shutdown, or powered off)
• Environments are unable to be copied

12:00 AM London time: A subset of VMs and LPARs in the region will be shutdown. If your account is affected by this shutdown, you will have received a separate notification.

1:05 AM London time: LPARs and VMs that were shutdown begin to power on; this process may take up to 1.5 hours to complete

3:00 AM to 4:20 AM London time: During this period LPARs and VMs in the region may experience short disruptions to various networking services in the region.


Skytap will actively monitor system health and operations during this time and will post any related service impact to the Skytap Health Dashboard at https://status.skytap.com/

If you have any questions about this maintenance, you can open a support request by sending an email to support@skytap.com

Posted on Jan 17, 2025 - 20:14 UTC
Maintenance in NL-Amsterdam-M-1 region Feb 16, 2025 00:00-04:10 UTC
Skytap will be performing maintenance in the NL-Amsterdam-M-1 region on:
Febuary 16 2025, 12:00 AM Amsterdam time (Feburary 16 2025 23:00 UTC)


The maintenance duration is expected to be up to 4.1 hours.


During this maintenance window:

12:00 AM Amsterdam time: A subset of VMs and LPARs in the region will be shutdown. If your account is affected by this shutdown, you will have received a separate notification.

1:15 AM Amsterdam time: LPARs and VMs that were previously shutdown begin to power on; this process may take up to 1.75 hours to complete

3:15 AM to 3:35 AM Amsterdam time: During this period LPARs and VMs in the region may experience short disruptions to various networking services in the region.


Skytap will actively monitor system health and operations during this time and will post any related service impact to the Skytap Health Dashboard at https://status.skytap.com/

If you have any questions about this maintenance, you can open a support request by sending an email to support@skytap.com

Posted on Jan 17, 2025 - 20:25 UTC
Maintenance in US-Texas-M-1 Region Feb 16, 2025 00:00-06:30 UTC
Skytap will be performing maintenance in the US-Texas-M-1 region on:
Febuary 16 2025, 12:00 AM Texas time (Feburary 16 2025 06:00 UTC)


The maintenance duration is expected to be up to 6.5 hours.


During this maintenance window:

12:00 AM Texas time: A subset of VMs and LPARs in the region will be shutdown. If your account is affected by this shutdown, you will have received a separate notification.

1:05 AM Texas time: LPARs and VMs that were previously shutdown begin to power on; this process may take up to 2 hours to complete

4:00 AM to 5:20 AM Texas time: During this period LPARs and VMs in the region may experience short disruptions to various networking services in the region.


Skytap will actively monitor system health and operations during this time and will post any related service impact to the Skytap Health Dashboard at https://status.skytap.com/

If you have any questions about this maintenance, you can open a support request by sending an email to support@skytap.com

Posted on Jan 17, 2025 - 20:32 UTC
Past Incidents
Jan 18, 2025

No incidents reported today.

Jan 17, 2025

No incidents reported.

Jan 16, 2025
Resolved - The networking issue in our US-Texas-M-1 Region has now been resolved.

The following symptoms should now be alleviated:

- Inability to reach public internet in some environments utilizing a Public IP

If you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Skytap Support (support@skytap.com) for immediate assistance.

Jan 16, 20:43 UTC
Monitoring - We have made preliminary changes to alleviate an issue previously reported with one network sub-system in our US-Texas-M-1 Region. Our Engineers continue to work on this issue with high priority.

The following symptoms should now be resolved. If you continue to experience any of the following symptoms, please contact Skytap Support (support@skytap.com) for immediate assistance:

- Inability to reach public internet in some environments utilizing a Public IP

We will provide an additional update within one hour.

Jan 16, 20:34 UTC
Identified - We have identified a networking issue in our US-Texas-M-1 Region. Our Engineers are actively working on this issue with high priority.

Symptoms for this issue may include:
- Inability to reach public internet in some environments utilizing a Public IP

We will provide an additional update within one hour.

Jan 16, 20:12 UTC
Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.