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Degradation in APAC-2","message":"The issue related to hosting services in our APAC-2 Region has now been resolved. \n\nAt this time, all of the reported symptoms should now be resolved:\n- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown) \n- Inability of some running virtual machines in this region to be saved as a template, copied or deleted\n\nThis disruption may have resulted in some running Virtual Machines being returned to a powered off state.\n\nIf you have a VM reporting an error or issue, please contact Kyndryl Cloud Uplift Support (support@skytap.com) for assistance.","impact":"major","timestamp":"Sep \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e21:48\u003c/var\u003e - \u003cvar data-var='time'\u003e23:06\u003c/var\u003e UTC"},{"code":"bqjzvns5ty89","name":"Network Issues in NL-Amsterdam-M-1 Region","message":"We identified an issue with one service sub-system in our NL-Amsterdam-M-1 region. \n\nThis networking issue in our NL-Amsterdam-M-1 region has now been resolved. \n\nThe following symptoms should now be alleviated:\n - Inability to reach some Environments, VMs, or Kyndryl Cloud Uplift resources in the affected region (HTML5 client, public IP, published service, FTP/SFTP, etc.)\n - Issues with VM connectivity to outside internet in affected region\n - Connectivity issues between the affected region and other regions (copy to region, VPN, etc.)\n - Failures when making VM state changes in the affected region (run, suspend, shutdown)\n\nIf you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Kyndryl Cloud Uplift Support (support@skytap.com) for immediate assistance.","impact":"none","timestamp":"Sep \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e UTC"},{"code":"f1xbq9x6h3jb","name":"Hosting Degradation in APAC-2","message":"The issue related to hosting services in our APAC-2 Region has now been resolved. \n\nAt this time, all of the reported symptoms should now be resolved:\n- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown) \n- Inability of some running virtual machines in this region to be saved as a template, copied or deleted\n\nThis disruption may have resulted in some running Virtual Machines being returned to a powered off state.\n\nIf you have a VM reporting an error or issue, please contact Kyndryl Cloud Uplift Support (support@skytap.com) for assistance.","impact":"major","timestamp":"Sep \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e02:51\u003c/var\u003e - \u003cvar data-var='time'\u003e13:53\u003c/var\u003e UTC"},{"code":"g8wt21c6lccl","name":"Kyndryl Cloud Uplift Portal (cloud.skytap.com) unavailable","message":"This issue has been resolved, and the Corporate Website (www.skytap.com) should be available again to all users. \n\nAs previously mentioned, the Kyndryl Cloud Uplift Portal (cloud.skytap.com) and all Kyndryl Cloud Uplift customer Virtual Machines were unaffected by this issue.","impact":"major","timestamp":"Sep \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e05:54\u003c/var\u003e - \u003cvar data-var='time'\u003e11:07\u003c/var\u003e UTC"}]},{"name":"August","year":2026,"starts_on":6,"days":31,"incidents":[{"code":"j7ksf1y5q5by","name":"Storage Degradation in SG-Singapore-M-1","message":"The storage issue in our SG-Singapore-M-1 Region has now been resolved. \n\nThe following symptoms should now be alleviated:\n - Inability of some Virtual Machines in this region to change state (ie, run, suspend, shutdown)\n - Degraded disk read/write performance for some running Virtual Machines in this region\n - Deploying from templates in this region may fail\n - Saving templates in this region may fail\n - Copying environments or templates out of this region may fail\n\nThis disruption may have resulted in some running Virtual Machines being disconnected from their storage for a period of time.\n\nIf you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Kyndryl Cloud Uplift Support (support@skytap.com) for immediate assistance.","impact":"major","timestamp":"Aug \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e11:21\u003c/var\u003e - \u003cvar data-var='time'\u003e13:11\u003c/var\u003e UTC"},{"code":"zxhkdjlbh4k4","name":"Network Issues in SG-Singapore-M-1","message":"The networking issue in our SG-Singapore-M-1 Region has now been resolved. \n\nThe following symptoms should now be alleviated:\n - Inability to reach some Environments, VMs, or Kyndryl Cloud Uplift resources in the affected region (HTML5 client, public IP, published service, FTP/SFTP, etc.)\n - Issues with VM connectivity to outside internet in affected region\n - Connectivity issues between the affected region and other regions (copy to region, VPN, etc.)\n - Failures when making VM state changes in the affected region (run, suspend, shutdown)\n\nThis disruption may have resulted in some running Virtual Machines being disconnected from the network for a period of time.\n\nIf you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Kyndryl Cloud Uplift Support (support@skytap.com) for immediate assistance.","impact":"major","timestamp":"Aug \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e11:40\u003c/var\u003e - \u003cvar data-var='time'\u003e17:55\u003c/var\u003e UTC"},{"code":"p0927xz6csjt","name":"Network Issues in SG-Singapore-M-1","message":"The networking issue in our SG-Singapore-M-1 Region Region has now been resolved. \n\nThe following symptoms should now be alleviated:\n - Inability to reach some Environments, VMs, or Kyndryl Cloud Uplift resources in the affected region (HTML5 client, public IP, published service, FTP/SFTP, etc.)\n - Issues with VM connectivity to outside internet in affected region\n - Connectivity issues between the affected region and other regions (copy to region, VPN, etc.)\n - Failures when making VM state changes in the affected region (run, suspend, shutdown)\n\nThis disruption may have resulted in some running Virtual Machines being disconnected from the network for a period of time.\n\nIf you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Kyndryl Cloud Uplift Support (support@skytap.com) for immediate assistance.","impact":"major","timestamp":"Aug \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e09:56\u003c/var\u003e - \u003cvar data-var='time'\u003e12:25\u003c/var\u003e UTC"},{"code":"p79cc17406cs","name":"Storage Degradation in US-Virginia-M-2","message":"The storage issue in our US-Virginia-M-2 Region has now been resolved. \n\nThe following symptoms should now be alleviated:\n - Inability of some Virtual Machines in this region to change state (ie, run, suspend, shutdown)\n - Degraded disk read/write performance for some running Virtual Machines in this region\n - Deploying from templates in this region may fail\n - Saving templates in this region may fail\n - Copying environments or templates out of this region may fail\n\nThis disruption may have resulted in some running Virtual Machines being disconnected from their storage for a period of time.\n\nIf you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Kyndryl Cloud Uplift Support (support@skytap.com) for immediate assistance.","impact":"major","timestamp":"Aug \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e14:57\u003c/var\u003e - \u003cvar data-var='time'\u003e20:41\u003c/var\u003e UTC"},{"code":"vgwrlmr5x101","name":"Network Issues in UK-London-M-1","message":"The networking issue in our UK-London-M-1 Region has now been resolved. \n\nThe following symptoms should now be alleviated:\n - Inability to reach some Environments, VMs, or Kyndryl Cloud Uplift resources in the affected region (HTML5 client, public IP, published service, FTP/SFTP, etc.)\n - Issues with VM connectivity to outside internet in affected region\n - Connectivity issues between the affected region and other regions (copy to region, VPN, etc.)\n - Failures when making VM state changes in the affected region (run, suspend, shutdown)\n\nThis disruption may have resulted in some running Virtual Machines being disconnected from the network for a period of time.\n\nIf you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Kyndryl Cloud Uplift Support (support@skytap.com) for immediate assistance.","impact":"minor","timestamp":"Aug \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e17:49\u003c/var\u003e - \u003cvar data-var='time'\u003e17:56\u003c/var\u003e UTC"}]}],"show_component_filter":true,"show_uptime_calendar":true,"component_filter":null,"start_time":"2026-08-01T00:00:00Z","end_time":"2026-10-31T23:59:59Z"}