Copy-to-Region Intermittent Failures
Incident
Report for Skytap
Resolved
The issue with Copy-to-Region jobs involving the AU-Sydney-I-1 and SG-Singapore-M-1 Regions, that were started before Feb 18th at 3:30 PM PST with errors upon reaching the target region, has been resolved. If you have a completed Copy-to-Region job with errors, it should be re-tried.
If you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Skytap Support (support@skytap.com) for immediate assistance.
If you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Skytap Support (support@skytap.com) for immediate assistance.
Monitoring
Some Copy-to-Region jobs involving the AU-Sydney-I-1 and SG-Singapore-M-1 Regions, that were started before Feb 18th at 3:30 PM PST may have errors upon reaching the target region. These copy to region jobs should be re-tried.
Identified
We have identified an issue with Copy-to-Region services in AU-Sydney-I-1 and SG-Singapore-M-1 Regions.
Some Copy-to-Region jobs started before Feb 18th at 3:30 PM PST may have errors upon reaching the destination region. These copy to region jobs should be re-tried.
We will provide an additional update within one hour.
Some Copy-to-Region jobs started before Feb 18th at 3:30 PM PST may have errors upon reaching the destination region. These copy to region jobs should be re-tried.
We will provide an additional update within one hour.
Investigating
We are investigating reports regarding an issue related to Copy-to-Region in AU-Sydney-I-1 and SG-Singapore-M-1 regions.
We are actively investigating and will provide further details regarding symptoms and scope within one hour.
We are actively investigating and will provide further details regarding symptoms and scope within one hour.
This incident affected: AU-Sydney-I-1 (AU-Sydney-I-1 Services) and SG-Singapore-M-1 (SG-Singapore-M-1 Services).