An issue previously reported in our APAC Region that affected VM Import/Export and Shared Drive FTP connections to/from that Region has been resolved.
Customers should no long experience the following symptoms:
* Issues creating new FTP/SFTP connections
* Disconnects from existing FTP/SFTP sessions
If you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Skytap Support (firstname.lastname@example.org
) for immediate assistance.