Storage Degradation in DE-Frankfurt-I-1
Incident
Report for Skytap
Resolved
The issue with a storage sub-system in our DE-Frankfurt-I-1 Region has now been resolved.
The following symptoms should now be alleviated:
- Degraded disk read/write performance for some running Virtual Machines in this region
This disruption may have resulted in some running Virtual Machines being disconnected from their storage for a period of time.
If you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Skytap Support (support@skytap.com) for immediate assistance.
The following symptoms should now be alleviated:
- Degraded disk read/write performance for some running Virtual Machines in this region
This disruption may have resulted in some running Virtual Machines being disconnected from their storage for a period of time.
If you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Skytap Support (support@skytap.com) for immediate assistance.
Identified
We have identified an issue with a storage sub-system in our DE-Frankfurt-I-1 Region. Our Engineers are actively working on this issue with high priority.
Symptoms for this issue may include:
- Degraded disk read/write performance for some running Virtual Machines in this region
We will provide an additional update within one hour.
Symptoms for this issue may include:
- Degraded disk read/write performance for some running Virtual Machines in this region
We will provide an additional update within one hour.
Investigating
We are currently investigating alerts related to a possible storage issue in our DE-Frankfurt-I-1 Region.
We are actively investigating these reports, and will provide further details regarding symptoms and scope within one hour.
We are actively investigating these reports, and will provide further details regarding symptoms and scope within one hour.
This incident affected: DE-Frankfurt-I-1 (DE-Frankfurt-I-1 Storage).