Skytap Email Retransmission
Incident
Report for Skytap
Resolved
The issue regarding Skytap email retransmission has been resolved.
Skytap Notification emails should now be sent and received as expected.
Please reach out to Skytap support at support@skytap.com if you continue to experience issues.
Skytap Notification emails should now be sent and received as expected.
Please reach out to Skytap support at support@skytap.com if you continue to experience issues.
Update
To prevent email retransmissions, email Notifications have been temporary disabled. Our Engineering team continues to work on this issue. We will provide an additional update within one hour.
Update
To prevent email retransmissions, email Notifications have been temporary disabled. We will provide an additional update within one hour.
Update
We will be deploying a fix for this issue shortly, and will update again within one hour.
Update
We are continuing to work toward resolution of this issue at the highest priority, and we will provide an additional update within one hour.
Identified
Some Skytap users may receive multiple copies of emails from Notification rules or other in product features.
Other product features such as portal login, the API, or VM performance is not impacted.
We are working to resolve the issue and will provide an update within one hour.
Other product features such as portal login, the API, or VM performance is not impacted.
We are working to resolve the issue and will provide an update within one hour.
This incident affected: Website (Portal (cloud.skytap.com)).