Network Issues in US-East
Incident
Report for Skytap
Resolved
The issue with 1 network sub-system in our US-East Region has now been resolved.
The following symptoms should now be alleviated:
- Issues with VM connectivity to outside internet in affected region
- Failures when making VM state changes in the affected region (run, suspend, shutdown)
An impact timeline will be added to this post in a future edit.
If you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Skytap Support (support@skytap.com) for immediate assistance.
The following symptoms should now be alleviated:
- Issues with VM connectivity to outside internet in affected region
- Failures when making VM state changes in the affected region (run, suspend, shutdown)
An impact timeline will be added to this post in a future edit.
If you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Skytap Support (support@skytap.com) for immediate assistance.
Identified
We have identified an issue with 1 network sub-system in our US-East Region. Our Engineers are actively working on this issue with high priority.
Symptoms for this issue may include:
- Issues with VM connectivity to outside internet in affected region
- Failures when making VM state changes in the affected region (run, suspend, shutdown)
We will provide an additional update within one hour.
Symptoms for this issue may include:
- Issues with VM connectivity to outside internet in affected region
- Failures when making VM state changes in the affected region (run, suspend, shutdown)
We will provide an additional update within one hour.