The issue with 1 network sub-system in our US-East Region has now been resolved.
The following symptoms should now be alleviated:
- Inability to reach some Environments, VMs, or Skytap resources in the affected region (public IP, published service, FTP/SFTP, etc.)
- Issues with VM connectivity to outside internet in affected region
- Failures when making VM state changes in the affected region (run, suspend, shutdown)Impact Timeline:
Start: 2019-08-01 13:35 UTC
End: 2019-08-01 15:56 UTC
If you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Skytap Support (firstname.lastname@example.org
) for immediate assistance.