Hosting Degradation in US-West
Incident
Report for Skytap
Resolved
The issue related to hosting services in our US-West Region has now been resolved. All customer VMs in this Region should now be able to change state (ie, run, suspend, shutdown) successfully.
If you have a VM reporting an error or issue, please contact Skytap Support (support@skytap.com) for assistance.
If you have a VM reporting an error or issue, please contact Skytap Support (support@skytap.com) for assistance.
Identified
We have identified an issue related to hosting services in our US-West Region. Our Engineers are actively working on this issue with high priority.
Symptoms for this issue may include:
- Inability of some Virtual Machines in this Region to change state (ie, run, suspend, shutdown)
- Inability of some Virtual Machines in this Region to be saved as a template or deleted
We will provide an update within one hour.
Symptoms for this issue may include:
- Inability of some Virtual Machines in this Region to change state (ie, run, suspend, shutdown)
- Inability of some Virtual Machines in this Region to be saved as a template or deleted
We will provide an update within one hour.
Investigating
We are investigating reports regarding an issue related to hosting services in our US-West Region.
We are actively investigating this issue and will provide further details regarding symptoms and scope within one hour.
We are actively investigating this issue and will provide further details regarding symptoms and scope within one hour.
This incident affected: US-West (US-West x86 Compute).