The issue related to hosting services in our APAC-2 Region has now been resolved.
At this time, all of the reported symptoms should now be resolved: - Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown) - Inability of some running virtual machines in this region to be saved as a template, copied or deleted
If you have a VM reporting an error or issue, please contact Skytap Support (support@skytap.com) for assistance.
Posted Sep 08, 2025 - 18:56 UTC
Identified
We have identified an issue related to hosting services in our APAC-2 Region. Our Engineers are actively working on this issue with high priority.
Symptoms for this issue may include: - Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown) - Inability of some running virtual machines in this region to be saved as a template, copied or deleted
Posted Sep 08, 2025 - 05:08 UTC
Investigating
We are investigating reports regarding an issue related to hosting services in our APAC-2 Region.
We are actively investigating this issue and will provide further details regarding symptoms and scope within one hour.
Posted Sep 08, 2025 - 04:17 UTC
This incident affected: APAC-2 (APAC-2 x86 Compute).