Hosting Degradation in CAN-Toronto
Incident
Report for Skytap
Resolved
The issue related to hosting services in our CAN-Toronto Region Region has now been resolved.
At this time, all of the reported symptoms should now be resolved:
- Inability of a limited subset of virtual machines in this region to change to a running state
This disruption may have resulted in some running Virtual Machines being returned to a powered off state. Affected VM owners have been notified directly.
If you have a VM reporting an error or issue, please contact Skytap Support (support@skytap.com) for assistance.
At this time, all of the reported symptoms should now be resolved:
- Inability of a limited subset of virtual machines in this region to change to a running state
This disruption may have resulted in some running Virtual Machines being returned to a powered off state. Affected VM owners have been notified directly.
If you have a VM reporting an error or issue, please contact Skytap Support (support@skytap.com) for assistance.
Update
We are continuing to work towards resolving an issue related to x86 hosting services in our CAN-Toronto Region. Our Engineers are actively working on this issue with high priority.
Symptoms for this issue may include:
- Inability of a limited subset of x86 virtual machines in this region to change to a running state
We will provide an update as soon as there is a significant change in status.
Symptoms for this issue may include:
- Inability of a limited subset of x86 virtual machines in this region to change to a running state
We will provide an update as soon as there is a significant change in status.
Identified
We have identified an issue related to hosting services in our CAN-Toronto Region. Our Engineers are actively working on this issue with high priority.
Symptoms for this issue may include:
- Inability of a limited subset of virtual machines in this region to change to a running state
We will provide an update within one hour.
Symptoms for this issue may include:
- Inability of a limited subset of virtual machines in this region to change to a running state
We will provide an update within one hour.
Investigating
We are investigating reports regarding an issue related to x86 hosting services in our CAN-Toronto Region.
We are actively investigating this issue and will provide further details regarding symptoms and scope within one hour.
We are actively investigating this issue and will provide further details regarding symptoms and scope within one hour.
This incident affected: CAN-Toronto (CAN-Toronto x86 Compute).