Skytap Portal (cloud.skytap.com) unavailable

Incident Report for Skytap

Resolved

This issue has been resolved, and the Skytap Portal Website (cloud.skytap.com) should be available again to all users.

Posted Oct 13, 2021 - 16:03 UTC

Monitoring

We have made preliminary changes to alleviate an issue previously reported with the Skytap Portal Website. Our Engineers continue to work on this issue with high priority.

At this time, cloud.skytap.com should be available.

We will provide an additional update within one hour.

Posted Oct 13, 2021 - 15:18 UTC

Investigating

We have received alerts which have informed us that the Skytap Portal Website (cloud.skytap.com) is unavailable as of Oct 13 8:00 AM PT. We are currently investigating this issue.

We will provide an update within one hour.

Posted Oct 13, 2021 - 15:03 UTC

This incident affected: Website (Portal (cloud.skytap.com)).