Hosting Degradation in CN-HongKong-M-1
Incident Report for Skytap
Resolved
The issue related to hosting services in our CN-HongKong-M-1 Region has now been resolved.

At this time, all of the reported symptoms should now be resolved:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted

This disruption may have resulted in some running Virtual Machines being returned to a powered off state. Affected VM owners have been notified directly.

If you have a VM reporting an error or issue, please contact Skytap Support (support@skytap.com) for assistance.
Posted Jul 10, 2023 - 17:14 UTC
Identified
We have identified an issue related to hosting services in our CN-HongKong-M-1 Region. Our Engineers are actively working on this issue with high priority.

Symptoms for this issue may include:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted

We will provide an update within one hour.
Posted Jul 10, 2023 - 16:28 UTC
This incident affected: CN-HongKong-M-1 (CN-HongKong-M-1 x86 Compute).