The issue with our network sub-system in our US-East Region has now been resolved.
The following symptoms should now be alleviated: - Some performance Issues with VM connectivity to outside internet in affected region - Some performance issues between the affected region and other regions (copy to region, VPN, etc.)
If you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Skytap Support (support@skytap.com) for immediate assistance.
Posted May 15, 2020 - 18:51 UTC
Update
We have identified an issue with the network sub-system in our US-East Region. Our Engineers are working on a mitigation plan that will be deployed shortly.
Symptoms for this issue may include: - Some performance Issues with VM connectivity to outside internet in affected region - Some performance issues between the affected region and other regions (copy to region, VPN, etc.)
We will provide an additional update within one hour.
Posted May 15, 2020 - 18:16 UTC
Identified
We have identified an issue with the network sub-system in our US-East Region. Our Engineers are actively working on this issue with high priority.
Symptoms for this issue may include: - Some performance Issues with VM connectivity to outside internet in affected region - Some performance issues between the affected region and other regions (copy to region, VPN, etc.)
We will provide an additional update within one hour.