Hosting Degradation in APAC-2

Incident Report for Skytap

Resolved

This incident has been resolved.

Posted Nov 18, 2019 - 01:05 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 18, 2019 - 00:41 UTC

Identified

The issue has been identified and a fix is being deployed.

Posted Nov 18, 2019 - 00:29 UTC

Update

We are continuing to investigate this issue.

Posted Nov 17, 2019 - 23:41 UTC

Investigating

We have identified an issue related to hosting services in our APAC-2 Region. Our Engineers are actively working on this issue with high priority.

Symptoms for this issue may include:
- Inability of some Virtual Machines in this Region to change state (ie, run, suspend, shutdown)
- Inability of some Virtual Machines in this Region to be saved as a template or deleted

We will provide an update within one hour.

Posted Nov 17, 2019 - 23:39 UTC

This incident affected: APAC-2 (APAC-2 Services).