Hosting Degradation in APAC-2

Incident Report for Kyndryl Cloud Uplift

Resolved

The issue related to hosting services in our APAC-2 Region has now been resolved.

At this time, all of the reported symptoms should now be resolved:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted

This disruption may have resulted in some running Virtual Machines being returned to a powered off state.

If you have a VM reporting an error or issue, please contact Kyndryl Cloud Uplift Support (support@skytap.com) for assistance.
Posted Sep 11, 2026 - 23:06 UTC

Update

We are continuing to remediate an issue related to hosting services in our APAC-2 Region. Our Engineers are actively working on this issue with high priority.

Symptoms for this issue may include:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted

We will provide an update within one hour.
Posted Sep 11, 2026 - 22:42 UTC

Identified

We have identified an issue related to hosting services in our APAC-2 Region. Our Engineers are actively working on this issue with high priority.

Symptoms for this issue may include:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted

We will provide an update within one hour.
Posted Sep 11, 2026 - 21:48 UTC
This incident affected: APAC-2 (APAC-2 x86 Compute).