The issue related to hosting services in our APAC-2 Region has now been resolved.
At this time, all of the reported symptoms should now be resolved: - Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown) - Inability of some running virtual machines in this region to be saved as a template, copied or deleted
This disruption may have resulted in some running Virtual Machines being returned to a powered off state. Affected VM owners have been notified directly.
If you have a VM reporting an error or issue, please contact Skytap Support (support@skytap.com) for assistance.
Posted Sep 09, 2025 - 03:37 UTC
Identified
We have identified an issue related to hosting services in our APAC-2 Region. Our Engineers are actively working on this issue with high priority.
Symptoms for this issue may include: - Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown) - Inability of some running virtual machines in this region to be saved as a template, copied or deleted
Posted Sep 09, 2025 - 01:41 UTC
This incident affected: APAC-2 (APAC-2 x86 Compute).