Skytap Portal (cloud.skytap.com) issues

Incident Report for Skytap

Resolved

This issue has been resolved, and the Skytap Portal Website (cloud.skytap.com) should be available again to all users.

Posted Mar 10, 2021 - 23:49 UTC

Monitoring

We have made preliminary changes to alleviate an issue previously reported with the Skytap Portal Website. Our Engineers continue to work on this issue with high priority.

At this time, cloud.skytap.com should be available and responsive.

We will provide an additional update within one hour.

Posted Mar 10, 2021 - 22:53 UTC

Identified

We have determined that the Skytap Portal Website (cloud.skytap.com) is experiencing some page load failures or some pages not loading all elements as of 1:55PM PST 03/10/2021. We are currently investigating this issue.

We will provide an update within one hour.

Posted Mar 10, 2021 - 22:06 UTC

This incident affected: Website (Portal (cloud.skytap.com)).