Hosting Degradation in AU-Sydney-M-1

Incident Report for Kyndryl Cloud Uplift

Resolved

The issue related to hosting services in our AU-Sydney-M-1 Region has now been resolved.

At this time, all of the reported symptoms should now be resolved:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted
- Inability to deploy template or environments

If you have a VM reporting an error or issue, please contact Kyndryl Cloud Uplift Support (support@skytap.com) for assistance.
Posted Mar 01, 2026 - 02:42 UTC

Update

We are continuing to work on an issue related to hosting services in our AU-Sydney-M-1 Region. Our Engineers are actively working on this issue with high priority.

Symptoms for this issue may include:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted
- Inability to deploy template or environments

We will post updates as they are available.
Posted Mar 01, 2026 - 02:02 UTC

Identified

We have identified an issue related to hosting services in our AU-Sydney-M-1 Region. Our Engineers are actively working on this issue with high priority.

Symptoms for this issue may include:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted
- Inability to deploy template or environments

We will provide an update within one hour.
Posted Mar 01, 2026 - 01:01 UTC
This incident affected: AU-Sydney-M-1 (AU-Sydney-M-1 x86 Compute, AU-Sydney-M-1 Services).