Hosting Degradation in US-East

Incident Report for Skytap

Resolved

The issue related to hosting services in our US-East Region has now been resolved. All customer VMs in this Region should now be able to change state (ie, run, suspend, shutdown) successfully.

If you have a VM reporting an error or issue, please contact Skytap Support (support@skytap.com) for assistance.

Posted Feb 13, 2020 - 18:06 UTC

Identified

We have identified an issue related to hosting services in our US-East Region. Our Engineers are actively working on this issue with high priority.

Symptoms for this issue may include:
- Slow state changes for some Virtual Machines in this Region (ie, run, suspend, shutdown)

We will provide an update within one hour.

Posted Feb 13, 2020 - 17:45 UTC