Skytap Portal (cloud.skytap.com) issues
Incident
Report for Skytap
Resolved
This issue has been resolved, and the Skytap Portal Website (cloud.skytap.com) should be available again to all users.
Monitoring
We have made preliminary changes to alleviate an issue previously reported with the Skytap Portal Website. Our Engineers continue to work on this issue with high priority.
At this time, cloud.skytap.com should be available.
We will provide an additional update within one hour.
At this time, cloud.skytap.com should be available.
We will provide an additional update within one hour.
Identified
We have confirmed that the Skytap Portal Website (cloud.skytap.com) is unavailable. Our engineers are actively working to resolve this issue.
Symptoms for this issue may include:
- Inability to access cloud.skytap.com
- Inability of some Virtual Machines to change state (ie, run, suspend, shutdown)
- Inability to access Skytap via Sharing Portal
We will provide an update within one hour.
Symptoms for this issue may include:
- Inability to access cloud.skytap.com
- Inability of some Virtual Machines to change state (ie, run, suspend, shutdown)
- Inability to access Skytap via Sharing Portal
We will provide an update within one hour.
Investigating
We have received alerts which have informed us that the Skytap Portal Website (cloud.skytap.com) is experiencing page load failures or slow page loads as of 07:46 UTC. We are currently investigating this issue.
We will provide an update within one hour.
We will provide an update within one hour.
This incident affected: Website (Portal (cloud.skytap.com)).