Hosting Degradation in EMEA
Incident
Report for Skytap
Resolved
The issue related to hosting services in our EMEA Region has now been resolved.
At this time, all of the reported symptoms should now be resolved:
- Inability of some virtual machines in this region to change state to a running state
If you have a VM reporting an error or issue, please contact Skytap Support (support@skytap.com) for assistance.
At this time, all of the reported symptoms should now be resolved:
- Inability of some virtual machines in this region to change state to a running state
If you have a VM reporting an error or issue, please contact Skytap Support (support@skytap.com) for assistance.
Update
We have identified an issue related to x86 hosting services in our EMEA Region. Our Engineers are actively working on this issue with high priority.
Symptoms for this issue may include:
- Inability of some virtual machines in this region to change state to running
We will provide an update as soon as there is significant change in status.
Symptoms for this issue may include:
- Inability of some virtual machines in this region to change state to running
We will provide an update as soon as there is significant change in status.
Identified
We have identified an issue related to hosting services in our EMEA Region. Our Engineers are actively working on this issue with high priority.
Symptoms for this issue may include:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted
We will provide an update within one hour.
Symptoms for this issue may include:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted
We will provide an update within one hour.
Investigating
We are investigating reports regarding an issue related to x86 hosting services in our EMEA Region.
We are actively investigating this issue and will provide further details regarding symptoms and scope within one hour.
We are actively investigating this issue and will provide further details regarding symptoms and scope within one hour.
This incident affected: EMEA (EMEA x86 Compute).