An issue affecting networking in our US-East region has been resolved as of September 6th, 2019 at 15:07 UTC. While cloud.skytap.com remained accessible, some runstate operations against existing VMs in this region would have failed. Newly run VMs may not have had networking via VPNs or public internet. Running VMs may have lost internet and VPN connectivity to and from the VM.
These symptoms should be resolved now and all impacts alleviated.
If you have a VM or environment reporting an error or issue that you believe to be related to this incident, please contact Skytap Support (firstname.lastname@example.org) for immediate assistance.