Network Issues for x86 in UK-London-M-2
Incident
Report for Skytap
Resolved
The networking issue in our UK-London-M-2 Region has now been resolved.
The following symptoms should now be alleviated:
- Inability of some VMs to obtain an IP address via DHCP
Effected VMs may need the DHCP lease to be manually renewed, or the guest OS of the VM rebooted.
If you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Skytap Support (support@skytap.com) for immediate assistance.
The following symptoms should now be alleviated:
- Inability of some VMs to obtain an IP address via DHCP
Effected VMs may need the DHCP lease to be manually renewed, or the guest OS of the VM rebooted.
If you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Skytap Support (support@skytap.com) for immediate assistance.
Update
We are continuing to work towards resolving the networking issue in our UK-London-M-2 Region. Our Engineers are actively working on this issue with high priority.
Symptoms for this issue may include:
- Inability of some x86 VMs to obtain an IP address via DHCP
We will provide a update as soon as there is a significant change in status.
Symptoms for this issue may include:
- Inability of some x86 VMs to obtain an IP address via DHCP
We will provide a update as soon as there is a significant change in status.
Identified
We have identified a networking issue in our UK-London-M-2 Region. Our Engineers are actively working on this issue with high priority.
Symptoms for this issue may include:
- Inability of some VMs to obtain an IP address via DHCP
We will provide an additional update within one hour.
Symptoms for this issue may include:
- Inability of some VMs to obtain an IP address via DHCP
We will provide an additional update within one hour.
Investigating
We are currently investigating alerts related to a possible networking issue in our UK-London-M-2 Region.
We are actively investigating these reports, and will provide further details regarding symptoms and scope within one hour.
We are actively investigating these reports, and will provide further details regarding symptoms and scope within one hour.
This incident affected: UK-London-M-2 (UK-London-M-2 Networking).