Hosting Degradation in APAC-2
Incident
Report for Skytap
Resolved
The issue related to hosting services in our APAC-2 Region has now been resolved.
At this time, all of the reported symptoms should now be resolved:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted
If you have a VM reporting an error or issue, please contact Skytap Support (support@skytap.com) for assistance.
At this time, all of the reported symptoms should now be resolved:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted
If you have a VM reporting an error or issue, please contact Skytap Support (support@skytap.com) for assistance.
Update
We are continuing to work towards resolving an issue related to hosting services in our APAC-2 Region. Our Engineers are actively working on this issue with high priority.
Update
We are continuing to work towards resolving an issue related to hosting services in our APAC-2 Region. Our Engineers are actively working on this issue with high priority.
Symptoms for this issue may include:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted
We will provide an update within one hour.
Symptoms for this issue may include:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted
We will provide an update within one hour.
Identified
We have identified an issue related to hosting services in our APAC-2 Region. Our Engineers are actively working on this issue with high priority.
Symptoms for this issue may include:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted
We will provide an update within one hour.
Symptoms for this issue may include:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted
We will provide an update within one hour.
Investigating
We are investigating reports regarding an issue related to hosting services in our APAC-2 Region.
We are actively investigating this issue and will provide further details regarding symptoms and scope within one hour.
We are actively investigating this issue and will provide further details regarding symptoms and scope within one hour.
This incident affected: APAC-2 (APAC-2 x86 Compute).