We have have made preliminary changes to alleviate an issue previously reported hosting services in our US-East Region. Our Engineers continue to work on this issue with high priority.
All customer VMs in this Region should now be able to change state (ie, run, suspend, shutdown) successfully. However, if you have a VM reporting an error or issue, please contact Skytap Support (firstname.lastname@example.org
) for assistance.
We will provide an additional within one hour.